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INFINITI of Englewood - Service Center

Englewood, NJ

4.7
551 Reviews

551 Reviews of INFINITI of Englewood - Service Center

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May 13, 2023

Jose is the best! He made sure the process was easy and explained everything to me. More

by SIRINAALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
May 12, 2023

they are the best service center that I have ever been to regardless of the car that I have owned. Reliable, fast, and so professional. They are a pleasure to go to. More

by maryleegallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Jose was excellent. Walked me through the process step by step and i was in and out very quickly. More

by RICHARDLUDWICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
May 11, 2023

Good service! Quick and efficiently. Explain the service well for me. Will come back next time. More

by ZHENGLEI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
May 11, 2023

Great service and really good job sharing information and update. Helpful advice on which services need to be done now and which can be deferred More

by DWOLF1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Quick and quality service. No wait time. Friendly and polite staff. Very satisfied with service. More

by GOGUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
May 11, 2023

Great service. Fast and responsive. Was able to get my Carr in a few hours with recommendations for the next time. More

by METROCONNECTIONS2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
May 10, 2023

Guy were friendly and cooperative but the inspection of my car was very poor. I was told that my cats were needed to be replaced. While taking a look at my car I realized I had a split intake and most like More

by AKEENMCKENZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Gagliardi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
May 10, 2023 -

INFINITI of Englewood responded

I am sorry to hear about your experience Our service manager will call you today to resolve and set up another appt. Or you can call me at 201-429-9805 x3120 to setup another appt. Patrick

May 10, 2023

Alex was phenomenal. ..would use again in a heart beat. His communication and attention to detail was superb and he did not have me sitting around at the dealership for h More

by bvilly16
Recommend Dealer
Yes
Employees Worked With
Alex Vayzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

The sale person was mr dunlap was AWESOME he is the best car sales man More

by stithaudrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Dunlap
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