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INFINITI of Englewood - Service Center

Englewood, NJ

4.7
551 Reviews

551 Reviews of INFINITI of Englewood - Service Center

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May 19, 2023

Awful experience. Sales team is not knowledgeable they up charge a lot for a warranty even though it’s advertised in the price. It’s been a month and nobody knows wher More

by marielle82591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Fernandez
May 19, 2023 -

INFINITI of Englewood responded

Pls call Patrick at 201-429-9805 x3120 and I will help you. Usually plates arrive in 2to 3 weeks after the sale. So just call me and we will figure it out.

May 19, 2023

Their Customer Service is awesome. In sales and service. Thanks so much for your patience. 🤩 More

by Vwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
May 19, 2023

thank you for great service by staff! But these surveys are ridiculous and can alter my decision on bringing to regular mechanic to avoid the harassment. More

by KMLANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
May 18, 2023

very polite and complete service. all was reviewed appropriately and the staff were very accomodating More

by LIPORACE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
May 18, 2023

The service center is amazing. They were prepared for my appointment, had a loaner ready to go for me. Called me to update me throughout the day and then again when it was ready. M More

by JASONFEIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
May 18, 2023

Service was great and on time. Definitely will recommend. Also Jose was really great with timing and all. Thank you More

by KENNETHCRAWFORD98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
May 18, 2023

Found the staff nice, friendly and very helpful, promoting locations interests in non-intimidating manner while giving customer best possible service More

by MARTINS.BRAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

Jose is fantastic and my experience was one of the best. Very kind, informative and helpful. Thank you! More

by Ellehan
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
May 17, 2023

He was a present person, listen and offered his suggestions very professionally. Did not try services, explains my car’s needs. He also helped me to purchase trunk matte for my other infinity… More

by ATTILAUYSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Genova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Vayzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serdar Copur, Jose Fernandez
May 17, 2023

Very efficient, pleasant and informative place to bring my infinity. I was sorry though they no longer wash the car as a courtesy. More

by ROSIEMINGOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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