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INFINITI of Englewood - Service Center

Englewood, NJ

4.7
551 Reviews

551 Reviews of INFINITI of Englewood - Service Center

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August 01, 2023

Took my car in for cabin filter replacement sevice was quick and efficient and staff was friendly. More

by zestabillo30
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
August 01, 2023

Jose charged me $6600 for 2 catalytic converters, the y pipe and 02 sensor saying that why my check engine light came on. I called another infiniti of queens they said $4800. When I hooked up a reader to m More

by NEIL.DUPREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Gagliardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
July 30, 2023

Bob was amazing he helped with everything and was friendly and offered us water and made us feel at home. More

by DSEKYERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

The facilities is very clean. Work needed to my vehicle was done fast. The manager seemed fair and honest. More

by RMATTIN780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
July 28, 2023

We recently bought. Certified land rover from Disney from this dealership. Very First day of drive It showed a little Problem with Tire sensors I call the dealership. More

by DEEP77HARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
July 27, 2023

Jose Fernandez has terrific customer service. He is helpful and patient. Will work with him again in the future. More

by NEAL.FADUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
July 27, 2023

Bob was wonderful in getting me in and out quickly and went over everything that was being done to the car. More

by LISETTE.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Bob was wonderful in getting me in and out quickly and went over everything that was being done to the car. More

by LISETTE.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Excellent customer service, very helpful service manager, satisfied with updates while waiting for car Highly recommended More

by BASILSINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
July 24, 2023

I love this dealership! They were able to diagnose the issue and fix it in a timely manner. Jose Fernandez kept me inform throughout the service of my car. Will be coming ba More

by Lesmor74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
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