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INFINITI of Englewood - Service Center

Englewood, NJ

4.7
551 Reviews

551 Reviews of INFINITI of Englewood - Service Center

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August 17, 2023

Bob Maggia exceeded all expectations when I took my car in for service. The whole team was super knowledgeable and thoroughly explained to me what needed to be done. I brought my car in for quite a hefty p More

by marielle82591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
August 16, 2023

Great dealership, very organized, clean and got me in and out in a timely manner. More

by MSCMCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
August 16, 2023

Best dealer service center I have encountered. The whole team starting with Bob my service advisor to manager and techs/engineers, it is a well oiled machine on the personnel department. More

by A_LEYDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

From the moment I pulled up until I left their customer service was great. Jose kept me up to date on the status of my car and was able to get me out quick. More

by CRTLEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
August 14, 2023

Great customer service. We went in to see the cars and left the same day with a leased car! More

by OGOTTESMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Garcia
August 14, 2023

the worst service and the worst attention. .. I sold my infiniti for not having to deal with such bad service More

by ARTUROCUARTASG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Gagliardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
August 13, 2023

I was taken care of to the best extent possible! Bob did an amazing job with communication and customer service. More

by JAI.LEE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Special thanks to Bob Maggia! Bob continues to amaze with his communication and ability to promise and deliver. When I have Bob as a service advisor I am at peace knowing that he More

by ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
August 12, 2023

Bill is such an asset to the dealership! Love to see his friendly face!!! Quick and easy . Never pushy! More

by LUKA323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
August 11, 2023

My experience with with the service crew and Bob himself was amazing. Very informative and knowledgeable. I appreciate the help that was provided to me. Thank you guys!! More

by SHAMEIKHOLLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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