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INFINITI of Englewood - Service Center

Englewood, NJ

4.7
550 Reviews

550 Reviews of INFINITI of Englewood - Service Center

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August 27, 2023

Great dealership, very nice people, my car was serviced very fast. And I didn’t have to make an appointment far in advance More

by BARTANDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
August 27, 2023

Jose was very helpful, honest, and straight forward. unfortunately my previous experience with Infinity of Englewood personnel has not been a good one. More

by KBENNETT0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Fernandez
August 27, 2023

Thank you to Mike Gagliardi (Service Manager) and Patrick Genova (Customer Service Manager) for both doing their best to help make a bad situation as painless as possible. Infiniti of Englewood registered t More

by dagoueta
Recommend Dealer
No
Employees Worked With
Patrick Genova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas, mechanic in the Service Department
August 26, 2023

Service was quick and smooth. Communication of needed services were provided via text. Infiniti representative was nice and easy to deal with. More

by S_NIZH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Overall everyone at the dealership is good but sometimes it’s frustrating to get someone on the phone…However, Jose is great! If it wasn’t for him I would’ve been out of pocket $20k for my engine repairs. J More

by KC77PG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
August 24, 2023

Caring, listening to our concerns spoke to us in language we could understand Clean facilities More

by CGRILLO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Vayzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
August 22, 2023

very prompt clean experience bob was the best and very friendly. Its always a great experience car was left perfect More

by DANSTARLIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
August 21, 2023

Worst dealership I’ve ever worked with. Sold me a lemon and will not own up to it. About to hire an attorney to get my money back. Bunch of lying scam artists. More

by lynchdanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Gagliardi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
August 20, 2023

Found Ramsey Infiniti cost repair much cheaper to all your service department recommended critical repairs to my car. More

by MANUELRELUCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Gagliardi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
August 20, 2023

Convenient location and hours. Great service department. Service and repairs are performed same day and done right. More

by AMARIESTRAUGHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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