551 Reviews of INFINITI of Englewood - Service Center
The service was great and quick. Bob is very helpful and make sure I get everything fixed in a timely manner Bob is very helpful and make sure I get everything fixed in a timely manner More
Jose was very helpful, honest, and straight forward. unfortunately my previous experience with Infinity of Englewood personnel has not been a good one. unfortunately my previous experience with Infinity of Englewood personnel has not been a good one. More
Thank you to Mike Gagliardi (Service Manager) and Patrick Genova (Customer Service Manager) for both doing their best to help make a bad situation as painless as possible. Infiniti of Englewood registered t Genova (Customer Service Manager) for both doing their best to help make a bad situation as painless as possible. Infiniti of Englewood registered the car I purchased from them through an old business entity that no longer existed, so they needed my car back. The process of re-registration took 5+ weeks, but Mike and Patrick made sure I had a brand new loaner during that time. The situation sucked, but they both did everything they could to make it painless, so I thank them both. More
Service was quick and smooth. Communication of needed services were provided via text. Infiniti representative was nice and easy to deal with. Communication of needed services were provided via text. Infiniti representative was nice and easy to deal with. More
Overall everyone at the dealership is good but sometimes it’s frustrating to get someone on the phone…However, Jose is great! If it wasn’t for him I would’ve been out of pocket $20k for my engine repairs. J it’s frustrating to get someone on the phone…However, Jose is great! If it wasn’t for him I would’ve been out of pocket $20k for my engine repairs. Jose went above and beyond to get the repairs covered and if he says he’s going to get back to you he does…he is very upfront about what is going on (good or bad) and follows through on his word and his work. More
Caring, listening to our concerns spoke to us in language we could understand Clean facilities we could understand Clean facilities More
very prompt clean experience bob was the best and very friendly. Its always a great experience car was left perfect friendly. Its always a great experience car was left perfect More
Worst dealership I’ve ever worked with. Sold me a lemon and will not own up to it. About to hire an attorney to get my money back. Bunch of lying scam artists. Sold me a lemon and will not own up to it. About to hire an attorney to get my money back. Bunch of lying scam artists. More
Found Ramsey Infiniti cost repair much cheaper to all your service department recommended critical repairs to my car. your service department recommended critical repairs to my car. More