INFINITI of Englewood

I visited this dealer with the intention of checking out a new car. I was greeted by the sales manager and then a sales rep introduced himself to me. He offered a test drive and explained everything about t a new car. I was greeted by the sales manager and then a sales rep introduced himself to me. He offered a test drive and explained everything about the car and was very courteous. The sales manager also introduced himself to me and helped out with the paper work. I ended up buying a car that very day. Hopefully my future dealings with them will be just as smooth. More

I had an extraordinarily pleasant experience in purchasing a new G37x here. There's really not much in the way of decision making when it comes to the G37 since pretty much everything comes standar purchasing a new G37x here. There's really not much in the way of decision making when it comes to the G37 since pretty much everything comes standard, so Dmitri just let the car sell itself. He guided me through a route in NJ that highlighted all the capabilities of this car's spectacular ride. There were twisty roads that demonstrated the G37s smooth handling and short straight paths that let me feel the power of its acceleration. Unlike test drives at other car dealerships in either the parking lot or on a straight boring highway, I really got a sense of what this car could accomplish. In addition, Dmitri was impressively knowledgeable about all the interior features and helped me set up the car when I received it. Throughout the whole process, he was a pleasure to work with: he secured the color I wanted in a couple days, he faxed over my paperwork to the insurance company 3 times (they kept losing it) and he always helps me out whenever I'm in the area and feel like bothering him about anything at all. I'll be a long time customer here. More

Working with the two men listed above was a pleasure. They were helpful and very polite and patient as well with all the questions we asked. Yes I would recommend this dealership to friends looking to b They were helpful and very polite and patient as well with all the questions we asked. Yes I would recommend this dealership to friends looking to buy/lease an Infiniti. I have been driving the car for a few days and it is terrific. Thanks again--Craig and George!! More

I had leased a G35x sedan from Ramsey in 2008 after owning a 2003 G coupe and was never happy with the process or the service I was provided. Finally, after a fender bender in early 2010 I went to Inf owning a 2003 G coupe and was never happy with the process or the service I was provided. Finally, after a fender bender in early 2010 I went to Infiniti of Englewood for the repair work. Their service was excellent, and they even gave me a loaner car for a week(it was a week because of the appraiser, not the service department) while they did the repairs. In June 2010 I decided to upgrade to an M37x and immediately went back to Englewood. That was when I met George and Sonny, who treated me great, gave me a fair deal (considering they were taking me out of the lease on the G with 15 months to go), and made the entire process a pleasure. After driving the car off the lot and bringing it to my girlfriend, I noticed a scratch. I called George immediately and he set up an appointment with the detailer they use. Turns out my "scratch" was just some excess glue from the plastic used to protect the car, but George could not have known that at the time. He was going to pay to fix it even though I had driven it away without noticing. Given my entire experience, I brought my girlfriend Maria there today to lease an EX35 AWD Journey. They quoted a lease price that was equal to what we were quoted for a Honda Pilot and they helped us deal with a rude insurance company while we were trying to sign the lease. In my case and in Maria's, George spent significant time with us at delivery to make sure we knew all of the features on our cars. Overall, this was, and continues to be, a great experience. Matthew Chubinsky and Maria (New Milford, NJ) More

If you're looking for the total Infiniti experience, then the process begins with a staff that knows their cars, loves their cars and wants you to enjoy them as owners! I am on my 3rd Infiniti, and I can te the process begins with a staff that knows their cars, loves their cars and wants you to enjoy them as owners! I am on my 3rd Infiniti, and I can tell you that the best experience I have had, pound for pound was with their dealership. Their representatives more than provided the car of my choice... They personally delivered my New G37x to my door in Long Island from New Jersey!!! So here's the bottom line...After shopping around with numerous dealers, I obtained the best price, the best customer service and I will tell all my friends that are serious about a new Infiniti to call Englewood Infiniti first! Thank you!!!! Samson Freundlich, Esq. Woodmere, New York More

I went in to my TPMS reinitialized as I was switching wheels for the winter. I did not have an appointment and just showed up at 9am. I pulled into the dealer and up the service ramp to a valet area wher wheels for the winter. I did not have an appointment and just showed up at 9am. I pulled into the dealer and up the service ramp to a valet area where I was greeted by a service advisor. It took 5 min because there were a couple of customers ahead of me but that was fine, I had no appt. A service advisor came out, greeted me, and I told him I tried to make an appt on Monday for today but they told me it was not necessary. No problem he said, I'll have them get it done for ya. We went inside, sat me down in his office, told me it would be $32 to reset the system and I could wait for it and it'll get done shortly. I took the time to go into the showroom and look around. I sat in the new FX35 and got myself some free starbucks coffee in the waiting area. I again saw the service advisor later on and asked him if I could turn in my lease here when its due. He told me sure and asked me if I was going to get an another FX. I told him no I had already bought a new car. When I told him what it was, we got engaged in conversation, turns out Todd my service advisor is a car enthusiast as well. Even offered a referral at a nearby BMW dealership for service if I mentioned I knew him, that they'd take care of me. 10 min later, he told me my car was ready and that it had been washed. Normally I decline the service and it was raining today, but whatever, it looked fantastic, he walked me out to my car, thanked me and gave me his card. I honestly never had a more pleasant car experience since prior to having an Infiniti. More

I went in there because my car over heated once. My husband had said that he thought that the termostat was sticking. All of a sudden it needed a new radator, 1,200$ worth of work when the car over hea husband had said that he thought that the termostat was sticking. All of a sudden it needed a new radator, 1,200$ worth of work when the car over heated just once! When my husband said no, we did not want the radator changed - just the termostat, they were not very nice. Turns out after all that my car did not need a radator. Very shady place - would not go there again. More

Both Michael and Roy were exceptional throughout the entire process. The G37x that we leased from Infiniti of Englewood will be our third Infiniti. So needless to say, we are sold on the brand and our entire process. The G37x that we leased from Infiniti of Englewood will be our third Infiniti. So needless to say, we are sold on the brand and our experiences have been favorable. I think the new management at this particular dealership is much better and more professional than the previous management back in 2007. I would highly recommend anyone interested in an Infiniti to make Infiniti of Englewood their dealer of choice. Roy is an excellent client specialist and was very thorough in explaining all of the features of the new G. The deal that we ultimately agreed to was fair and I was very satisfied with the terms. Overall, my wife and I were very pleased. More

I contacted this dealer 4 months ago for G37, and I decided not to buy Infinity due to Fuel Efficiency. But they keep me posted even after 4 months later. That was the biggest reason I chose Infinity o decided not to buy Infinity due to Fuel Efficiency. But they keep me posted even after 4 months later. That was the biggest reason I chose Infinity of Englewood after I experienced bad service from other 'Not Interested to Customer' Dealers. Only thing is that they guaranteed I would get under $450 installment and I have $480 now due to Credit issue. They were very friendly and quality of work was great. They also have facebook account and reply e-mail quick. I felt they'd like to communicate with Customer. More

My wife & I were searching for certified g35, upon our entry into the parking lot from the valet parking to the receptionist who was very diligent in getting us assistance our overall experience was great entry into the parking lot from the valet parking to the receptionist who was very diligent in getting us assistance our overall experience was great. Our sales person Roy was very helpful and not too pushy. He was very patient and took care to allow us to see as many vehicles as we desired. He explained the pros and cons of the various vehicles on the lot. We were indecisive between two vehicles and he broke down the approximate figures and benefits of each. After making our choice, Bus.Mgr. Craig was very helpful and put together several financial packages that were not too painful and within our budget with an excellent warranty, which by the way was our reason for choosing Englewood above the other Infiniti Dealerships we researched on the internet. We left there satisfied and assured that we would have a good relationship with the kind folks at Englewood for some time to come. Darryl & Paula Footmon More