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INFINITI of Englewood
Englewood, NJ
1,003 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,003 reviews
October 22, 2023
Jose was attentive and very pleasant. He kept me informed. He had always been extremely helpful and he is knowledgeable He kept me informed. He had always been extremely helpful and he is knowledgeable More
by Charles Torres
Verified Customer
October 22, 2023
The work was completed quickly and the experience and interaction was professional, courteous and informative. Nice job Jose. interaction was professional, courteous and informative. Nice job Jose. More
by AWHANLON9
October 15, 2023
Great customer service and good quality of work They was very respectable and on time very respectable and on time More
by DAQUANSEYMOUR
Employees Worked With
October 13, 2023
Quick and efficient transaction. Easy to deal with. Rapid response in returning phone calls. Answered all questions. Easy to deal with. Rapid response in returning phone calls. Answered all questions. More
by KOFCO400
October 08, 2023
Doorman,receptionist, and financial guy were professional. Saleman did a bait and switch. Advertised price on Cargurus was $12,700 for 2015 Honda CivicLX. When I got there Andres Herrera, sales professional. Saleman did a bait and switch. Advertised price on Cargurus was $12,700 for 2015 Honda CivicLX. When I got there Andres Herrera, sales consultant, said he not selling the car unless I buy the $2,900 car protection package good for 6 months! It includes protection for; battery, belts and hoses, brake pads, headlamps, wheel alignment, and windshield wiper blades. I'm planning on buying a new Q60, but it won't be from this dealership. I feel like an xxx for buying from this dealership. Feeling very disgusted with them and myself!!! More
by Mike M
Employees Worked With
Andres Herrera
October 08, 2023
A very good experience with all the employees at the dealership and I was able to get a good deal with out wasting my time. dealership and I was able to get a good deal with out wasting my time. More
by Sam
October 06, 2023
Bob our service was GREAT! !! Customer service was excellent. He was attentive and knowledgeable. Will definitely be back. !! Customer service was excellent. He was attentive and knowledgeable. Will definitely be back. More
by Charles Torres
Employees Worked With
