INFINITI of Englewood

Avoid-There are much better dealers $3,000 non-negotiable reconditioning/dealer prep fee No loaner vehicles, kept telling me it will only take 20min-1hour, sat there each time for 3-4 h $3,000 non-negotiable reconditioning/dealer prep fee No loaner vehicles, kept telling me it will only take 20min-1hour, sat there each time for 3-4 hours Finally took to Mercedes dealer and fixed all issues Car was filthy with interior marks, smudges, built up xxxx on knobs, sat there for 3.5 hours claiming they were detailing car. When I got in car they only removed 1 mark and claimed they paid $200 for detailing which was a total lie. They are really, really nice to you at first and after you purchase the car, they're done with you. Stay away, this was the worst experience I ever had anywhere. Should have paid attention to all the negative reviews, which makes me wonder about the positive ones (friends, relatives???) More

Good experience buying a used vehicle here I recently purchased a used Honda Odyssey from this new dealership and I was a great experience working with Ryan Youk. He was professional, friendly, I recently purchased a used Honda Odyssey from this new dealership and I was a great experience working with Ryan Youk. He was professional, friendly, very helpful, and definitely not someone who's trying to screw you over. He went out of his way to find the missing middle seat in my Odyssey and made sure the car was clean and complete before I drove away. The whole process was a breeze. TL;DR. If you come to this place, look for Ryan. You won't be disappointed! More

I received a letter personally from this dealership as I've gotten vehicles from them before. I called them up asked for a quote and they never replied. They seem to be having a grand reopening. Makes sen I've gotten vehicles from them before. I called them up asked for a quote and they never replied. They seem to be having a grand reopening. Makes sense they will need another one soon if this is how they scare off customers. More

ABSOLUTELY HORRIBLE!! I inquired about a specific INFINITI model and confirmed it was available with a woman named Deborah. Deborah is "the manager" for the "BDC". Basically she will chat with you an INFINITI model and confirmed it was available with a woman named Deborah. Deborah is "the manager" for the "BDC". Basically she will chat with you and will get you to come in regardless whether the car is in stock or not just to get paid $15 for booking an appointment. I live 2.5 hours away, so I confirmed several times that the vehicle was in stock. All along there was a deposit on the car. Also, over the phone she didnt mention that their DEALER FEE IS $2,995 - $3,995 when I asked her what the dealer fees were!!! I wasted my time and money. Let my poor experience be a lesson for you. Horrible business practices! This is not up to par with other INFINITI dealerships. This is an amateur operation. I arrived and it was an absolute xxxx show. I will be taking my business elsewhere to a proper dealership. BUYER BEWARE. More

Thank you Peter Rinaldi, Antonio Olivo and my man Minnie Mouse Nas some great crew. I highly recommend Infiniti of Englewood. Go see Pete "the finisher". Great team highly respected team they know what they Mouse Nas some great crew. I highly recommend Infiniti of Englewood. Go see Pete "the finisher". Great team highly respected team they know what they are doing. Just when I thought the deal could not happen these men went to work got me the best deal! Thank you Frank Navarro More

The worst dealership that I have ever serviced my car. I will not recommend this dealership to anyone. The service employee who took my car was very nice and the other employees I came across during my vis I will not recommend this dealership to anyone. The service employee who took my car was very nice and the other employees I came across during my visit are very unprofessional. The service manager is not trustworthy. First, the customer service does not even greet you because she sees you as minority. The service manager flip-flopped not to say lied right in my face. In the end, my car was serviced under 30 minutes and I was told: "Your car is ready to pick up outside". Guess what, the car was not serviced as per the receipt. Even the pressure in the tires were unchecked. I little have to ask for the paperwork and the receipt. The service manager was reluctant to provide me with the paperwork. Please, please, whenever you have to do a business at this place, be clever. Especially, if you're minority or look like it, take your business anywhere else. More

Short and Sweet Jermaine, Mike, Antonio and rest of staff were great, and accommodating. Understood my needs and compromise on a deal where I was able to drive out of Jermaine, Mike, Antonio and rest of staff were great, and accommodating. Understood my needs and compromise on a deal where I was able to drive out of the lot with a brand new vehicle, and leave behind my old one. Recommend aforementioned people for lease/purchase of vehicles at Newly Opened infiniti dealership. More

Awesome folks Not enough words to express my apritiation and gratitude 🙏🏾 for the help and work Kris and Ty put in for us . Awesome place awesome people ! Not enough words to express my apritiation and gratitude 🙏🏾 for the help and work Kris and Ty put in for us . Awesome place awesome people ! More

Everyone is Great and accomodating . Michael Maxx and Jay Hernadez was outstanding.the staff is very accommodating they always go out of their to help out. They do outstanding work. Michael Maxx and Jay Hernadez was outstanding.the staff is very accommodating they always go out of their to help out. They do outstanding work. More

Great experience While visiting Infiniti of Englewood I was very satisfied with the great customer service. I was approached with warm and confident welcoming. Jay mad While visiting Infiniti of Englewood I was very satisfied with the great customer service. I was approached with warm and confident welcoming. Jay made the whole buying car process very easy and smooth. More