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INFINITI of Englewood
Englewood, NJ
1,000 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,000 reviews
November 05, 2023
Buyers beware! ! Horrible service and communication worst experience ever. Sha the sales rep is a liar and con artist. Call him out and he will tell you he never sai ! Horrible service and communication worst experience ever. Sha the sales rep is a liar and con artist. Call him out and he will tell you he never said that. Windshield Had a crack they said they would repair and scratches I noticed after leaving the dealership. They changed the breaks when I bought the car but never switched the break sensors out. So the break light was on. They asked me to bring it back I did they fixed the breaks and windshield. They fixed a lot of the paint touch up but still some areas that were not touched up. The car was at the dealership for three weeks and they called me once to let me know what they were doing. I would call and get passed to all the sales reps and their voicemails. Worst experience would not recommend anyone going to Infinity of Inglewood. Would recommend going somewhere else don’t waste your time. More
by STEVE.RICHARD.P
Verified Customer
November 04, 2023
He is very a very good salesman. Very poised and reassuring! Keep up the great work! Very poised and reassuring! Keep up the great work! More
by babyboybrian7
Employees Worked With
November 03, 2023
professional courtesy staff on time service;Service manager was excellent and informative I was finished in record time manager was excellent and informative I was finished in record time More
by ALEX20961
Employees Worked With
November 01, 2023
Amazing quick work. Came early and was serviced immediately and explained all concerns I had with a conversation. Came early and was serviced immediately and explained all concerns I had with a conversation. More
by DOMINIQUEMARTINEZ
October 29, 2023
Optube un buen servicio , el tiempo de espera fue razonable y me respondieron todas mis dudas. razonable y me respondieron todas mis dudas. More
by DAVIDIRS1
October 29, 2023
Excellent customer service by Bob. He's transparent in his explanation and about the pricing of services and parts and tries his best to help you out. He's transparent in his explanation and about the pricing of services and parts and tries his best to help you out. More
by HYUNY17
Employees Worked With
October 28, 2023
Great service and Bob was super attentive. He kept me in the loop with what was going on and followed up regularly until I picked up my car. He kept me in the loop with what was going on and followed up regularly until I picked up my car. More
by Oliveisr
Employees Worked With
October 28, 2023
Great staff. Will definitely recommend friends and family. Hassle free transaction from beginning to end. Will definitely recommend friends and family. Hassle free transaction from beginning to end. More
by SGUEVAREZ1
