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INFINITI of Englewood
Englewood, NJ
1,003 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,003 reviews
January 09, 2023
Awful used vehicle experience. Vehicle brought back twice in first two weeks of ownership. 1st- Need new brakes and rotors. These were supposed to be new as they were replaced a Vehicle brought back twice in first two weeks of ownership. 1st- Need new brakes and rotors. These were supposed to be new as they were replaced as part of 10pt inspection that prompted me to make purchase. Corrected by dealer. 2nd visit had to add 1 qtr of oil 2 times since purchase. Was told That’s normal for German cars. Insisted car be checked. Timing belt cover might b leaking but u bought car as is. No! Car has 30 days or 1000 mile warranty.. dealership not standing by this. More
by andy.zuleta1226
Verified CustomerEmployees Worked With
Other Employees :
Patrick Genova, Joe Kandil
January 08, 2023
The service and turnaround time was great. Bob was great at communicating the status of the repair and my vehicle. I was very placed with the overall service and repair. Bob was great at communicating the status of the repair and my vehicle. I was very placed with the overall service and repair. More
by EAGLELX
Employees Worked With
January 07, 2023
Bob was very kind and professional dealing with my problem. Did not have to wait for my service problem. Did not have to wait for my service More
by ANDREW@FORTLEESF.COM
Employees Worked With
January 07, 2023
Bob is excellent. He makes sure your car is taking care off fast and good He makes sure your car is taking care off fast and good More
by MALEXOTR1
Employees Worked With
January 06, 2023
Bob is amazing, always friendly informative and helpful huge asset to the dealership and his customers. huge asset to the dealership and his customers. More
by AWOLFIE
Employees Worked With
January 06, 2023
Very good customer service, polite and answered all my question I had !! I felt very comfortable the time I was there … question I had !! I felt very comfortable the time I was there … More
by HERNANDEZANTONY122
January 05, 2023
My husband lost his car key and I called Bob and he ordered a new key. Went back to program the key. Bob handled that very quick. This is my dealership to go to. ordered a new key. Went back to program the key. Bob handled that very quick. This is my dealership to go to. More
by SARCARAMONA
Employees Worked With
January 05, 2023
Professional and friendly service from Bob. Car was finished at the promised time. The dealership was very clean also. Car was finished at the promised time. The dealership was very clean also. More
by JMORALESLTD
Employees Worked With
January 01, 2023
Great customer service! Very patience and honest about the prices! We greatly appreciated that and would highly recommend! Very patience and honest about the prices! We greatly appreciated that and would highly recommend! More
by TIFFRIVERA517
Employees Worked With
Jason Kim, Serdar Copur
January 01, 2023
Fast, to the point. My appointment was for 11 am but something came up and I missed it. Called around 12 to see if they can do the 60k miles inspection and oil change an My appointment was for 11 am but something came up and I missed it. Called around 12 to see if they can do the 60k miles inspection and oil change and they said yes. More
by SARCARAMONA
Employees Worked With
