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INFINITI of Englewood
Englewood, NJ
1,000 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,000 reviews
November 12, 2023
Bob,did a good job,he’s always updated about what’s going on your car,excellent and satisfied ! on your car,excellent and satisfied ! More
by OSORIO.MELVIN
Verified CustomerEmployees Worked With
November 12, 2023
Plenty of available time slots, were very accommodating, price was fair and took much shorter than expected. easy to get to and overall very good price was fair and took much shorter than expected. easy to get to and overall very good More
by HOOKSTAFELLA
November 11, 2023
My service manager, Bob Maggia, was attentive and kept me informed as to progress on my car. informed as to progress on my car. More
by JSTRAUSS
Employees Worked With
November 10, 2023
We have always been well satisfied with the service department since our first Infinity purchased in 1995. department since our first Infinity purchased in 1995. More
by CLAREANDJIM
Employees Worked With
November 09, 2023
Diagnosed a noise coming from the engine as a bad pulley & tensioner, even though I mentioned both were recently replaced at another shop. I bit the bullet and had them replace both parts for about $800. Th & tensioner, even though I mentioned both were recently replaced at another shop. I bit the bullet and had them replace both parts for about $800. The same sound persisted with no change, now the issue was re-diagnosed as a “bad alternator as well as or possibly the AC compressor” neither components we making any sound remotely similar to the one heard during the road test. I opted to take the car back and just keep driving to see if the sound got worse. They did a decent job replacing the pulleys & tensioner, I find it funny they charge $190 to just spitball and say “huh, maybe you should pay to have this replaced and see what happens” More
by CESARPERSONAL2012
Employees Worked With
November 09, 2023
Good service. I was happy with the prompt attention and service. They through in some coupons too. I was happy with the prompt attention and service. They through in some coupons too. More
by KRIPLANIS
Employees Worked With
November 09, 2023
The staff was very nice and the service department was very helpful. They made aware of the details with my vehicle very helpful. They made aware of the details with my vehicle More
by WILLIEM071
November 08, 2023
good costumer service bien servicio! thank you gracias recomendado para carro nuevos y usados muy cerca de new york thank you gracias recomendado para carro nuevos y usados muy cerca de new york More
by ninocassanello
November 07, 2023
The Service department took care of my vehicle in a timely matter fixing my issues with a great loaner. timely matter fixing my issues with a great loaner. More
by WRAMPERSANT
November 06, 2023
Super easy to schedule service. ..I was in and out within 2 hours for a fuel pump replacement. ..I was in and out within 2 hours for a fuel pump replacement. More
by LANAI.SYLVAIN
