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INFINITI of Englewood
Englewood, NJ
1,004 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,004 reviews
March 04, 2023
From start to finish the entire process was super smooth. When I arrived at my office, I got the bug to get a new SUV. I was between Mercedes-Benz, BMW, and Infiniti. I checked the inventory online. Called I When I arrived at my office, I got the bug to get a new SUV. I was between Mercedes-Benz, BMW, and Infiniti. I checked the inventory online. Called Infiniti of Englewood at 10:00 AM and spoke to Andre Herrera. He confirmed the 2023 QX60 Autograph I was interested in was still on the lot. Went over tentative numbers. Drove over to Englewood from my office and met with Andre at 12:30 PM. After the test drive, we finalized the numbers. Jason Kim, the finance advisor was awesome. No hidden fees or upcharges. I was on my way back to my office by 3:15 PM. The entire experience with Infiniti of Englewood was fantastic!! More
by GLUACES
Verified CustomerEmployees Worked With
Jason Kim , Andres Herrera
March 03, 2023
BUYER BEWARE, this is one of the most shady car dealerships around... My husband purchased a used vehicle from this dealership. They provided falsified service paperwork, claiming tires and brakes dealerships around... My husband purchased a used vehicle from this dealership. They provided falsified service paperwork, claiming tires and brakes had been replaced by them and when we proved them wrong they said oh sorry, we will do the work now. Within a couple weeks of purchasing the car, the check engine light came on and after service, came on again. The dealership offered to take the car back and put him in a different car, BUT for over $5,000 less than he had paid for the car and would not budge, claiming they cannot afford to give us what we had paid for the car! Steer clear of this dealership if you are looking to purchase a vehicle. You will end up also needing to hire an attorney! More
by Jenn
Employees Worked With
Patrick Genova
March 03, 2023
Friendly customer rep was very helpful. Excellent job for his first week on the job! Excellent job for his first week on the job! More
by LIMAK116
Employees Worked With
Other Employees :
Jose Fernandez, Patrick Genova, Joe Kandil
March 03, 2023
Great Service, was taken care of immediately and was in and out with an oil change in under 45 minutes. and out with an oil change in under 45 minutes. More
by honest abe
Employees Worked With
Other Employees :
Patrick Genova, Joe Kandil
March 03, 2023
Great and prompt service, able to wait for car and check diagnostics of the rest of car diagnostics of the rest of car More
by JUROTERO
March 01, 2023
The service advisor Bob was very helpful and informative. He explained what was needed and the next steps. He explained what was needed and the next steps. More
by Stephen L
March 01, 2023
Bob is very professional, keeps me updated without having to call him, and vehicle is completed in a reasonable time, wish I had someone like Bob on my staff. to call him, and vehicle is completed in a reasonable time, wish I had someone like Bob on my staff. More
by PEDRO11
Employees Worked With
March 01, 2023
Service was done as told… nice to see Mr Bob he was helpful buddy up there helpful buddy up there More
by VIJAYAK47
Employees Worked With
March 01, 2023
Bob is top notch. Made sure I was kept in the loop at all times & provided me a loaner car while mine was being worked on. Not my first time here and each time it's Made sure I was kept in the loop at all times & provided me a loaner car while mine was being worked on. Not my first time here and each time it's a very pleasant experience. More
by RMG.1313
Employees Worked With
March 01, 2023
Always receive the best service there. Bob the service manager is the best in the industry. Bob the service manager is the best in the industry. More
by SHIRLEY_PALEEWONG
Employees Worked With
