INFINITI of Englewood

i could not ask for faster service. Everyone i delt with was great.. a great exper ience. Everyone i delt with was great.. a great exper ience. More

Legitimately the worst Dealership car buying experience I've ever encountered. The Dealer sent the wrong VIN number to my insurance company, which I had no idea that I was driving the car without insura I've ever encountered. The Dealer sent the wrong VIN number to my insurance company, which I had no idea that I was driving the car without insurance for 6 weeks. We are now over 3 months since purchase and I still have not received my plates or registration. Allegedly, because I can't get a straight answer from anyone at the dealership because they are so disorganized there was an issue with the title. You would think that some sort of communication would take place and come from the dealer, especially after calling them 9x before someone actually contacted me. On top of this I continually texted the Salesperson to have someone contact which again never happened. Now they are saying at least another 30 days for plates and registration. Not one phone call to make things right and no sense of urgency to actually rectify the situation. Basically I had to call and make a major complaint for anyone to actually get back to me. The greatest part about this whole situation is that one of the managers calls me and asks me how he can help me. He called me and had no idea what was wrong. Meanwhile he had phoned me 4 days earlier and left a voice message on my phone. He had no recollection of calling me previously. The place sucks bottom line More

I mixed up the date of my service but they were able to fit me in. I was done within an hour and I am so grateful fit me in. I was done within an hour and I am so grateful More

bob is the best service writer, very friendly and quick response. the best experience. good! response. the best experience. good! More

pleasant visit as always! waited less than an hour for the service needed and even got a free key battery replacement. waited less than an hour for the service needed and even got a free key battery replacement. More

I’m taken care of the minute I arrive. Bob always checks me in immediately. He keeps me informed throughout the service and explains everything that was done at the end. He’s very efficien Bob always checks me in immediately. He keeps me informed throughout the service and explains everything that was done at the end. He’s very efficient, friendly and informative. More

Englewood Infiniti was awesome. Rich Song was amazing. Antonio was wonderful. I would highly recommend this place. Rich Song was amazing. Antonio was wonderful. I would highly recommend this place. More

Jose was very polite, professional, and explained the entire process to me. Overall, it was a great experience. entire process to me. Overall, it was a great experience. More

I want to thank Bob and the crew for your excellent service. I was very pleased with the outcome of my visit and the professionalism and courtesy shown at all times. service. I was very pleased with the outcome of my visit and the professionalism and courtesy shown at all times. More

Excellent dealership, great service from Carlton Edward’s. He was incredible and showed us great service Edward’s. He was incredible and showed us great service More