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INFINITI of Englewood
Englewood, NJ
1,003 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,003 reviews
December 27, 2023
DO NOT BUY FROM THIS DEALERSHIP. ..Unless you want to pay more than advertised!!! I have been told the breakdown of the costs added on to the Advertised price of the vehicle for the ..Unless you want to pay more than advertised!!! I have been told the breakdown of the costs added on to the Advertised price of the vehicle for the 161point inspection is not available by email, only in person....and was not available when I purchased the vehicle. I was told the dealer prep on the vehicle was $4000 and they (the dealer) "ate 1/2 the cost" and only added $2000 to the advertised price. Let's not forget about the GPS tracker @ $900 ... Bumping the listed price on CarGurus/Cars.com over 15%....which I've just been informed by my salesperson Ricardo Silva, I "opted out of to meet my budget." News to me. On top of that, after driving 2 hours to the dealership, we were there waiting for Finance until after 10pm (dealership closed at 8) and did not get out until close to 11PM. Without a doubt, the worst car buying experience I have ever had. Save yourself the aggravation and STAY AWAY FROM THIS PLACE!!! More
by bob
December 11, 2023
Sha was awesome, kind, and caring. My husband and I are proud owners of an Infiniti QX 50 2023! My husband and I are proud owners of an Infiniti QX 50 2023! More
by Keemy
Verified CustomerEmployees Worked With
December 10, 2023
Carlton Edwards was honest and easy to deal with. Highly recommend him and this dealership Highly recommend him and this dealership More
by Lmgooden1
November 29, 2023
Bob was terrific. Very helpful and communicative. Pleasure to work with. Fast service and easy to get an appointment Very helpful and communicative. Pleasure to work with. Fast service and easy to get an appointment More
by DOLEJAR123
Employees Worked With
November 28, 2023
Brought my QX60 because the power windows were not working properly, Jose explained the likely reason for this problem and also suggested additional service the car was due for. The service was done i working properly, Jose explained the likely reason for this problem and also suggested additional service the car was due for. The service was done in just about the time he said it would take. Thanks for cookies and coffee More
by WIPALACIOS
Employees Worked With
Jose Fernandez
November 28, 2023
Bob Maggia is the man. Makes sure that you are taken care and efficient. Always a pleasure. Makes sure that you are taken care and efficient. Always a pleasure. More
by MINA_ESKANDER07
Employees Worked With
November 27, 2023
Bob in the service department was helpful and informative concerning my vehicle. Thank you. See you soon. concerning my vehicle. Thank you. See you soon. More
by GBLEACOCK
Employees Worked With
November 26, 2023
Clean waiting room, service/jobs was well explained and seems reasonably priced. Kudos to Bob M & A Manarang mechanic. seems reasonably priced. Kudos to Bob M & A Manarang mechanic. More
by LOR70
November 25, 2023
I had the best experience ever and was well taken care and promptly and courteously! and promptly and courteously! More
by RVRESTIVO
Employees Worked With
