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INFINITI of Englewood
Englewood, NJ
1,003 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,003 reviews
June 26, 2023
The car was delivered with a non-working tail light that not fixed or even noticed in pre-sale inspection (for which I was charged separately). The dealership is yet to provide the title, registration and t not fixed or even noticed in pre-sale inspection (for which I was charged separately). The dealership is yet to provide the title, registration and the plates. It's been six weeks and counting. Extremely disappointing experience. More
by MZ
June 25, 2023
They handled the service quickly & without incident no complaints very happy with the experience today complaints very happy with the experience today More
by EDDIE5456
Verified CustomerEmployees Worked With
June 25, 2023
Fantstic and Seamless experience , Alex who delivered my car was patient explaining answers to all my questions.Thanks Englewood for a great experience ! car was patient explaining answers to all my questions.Thanks Englewood for a great experience ! More
by TONYLAZZARA
Employees Worked With
June 25, 2023
Super great experience! Everything was seamless and thorough and I was able to upgrade from my 2017 vehicle to a brand new 2023 Infiniti. Alex took super good care of me and Everything was seamless and thorough and I was able to upgrade from my 2017 vehicle to a brand new 2023 Infiniti. Alex took super good care of me and made sure I had my app set up for remote access before I left! Really looking forward to continuing to work with Alex and the team at Infiniti of Englewood. Thank you all so much ! More
by MSASHLEYBRADSHAW
Employees Worked With
June 25, 2023
THE DEALSHIP IS EXCELLENT. . I HOPE WHEN IT'S TIME FOR MAINTENANCE ON THIS LEASED INFINITI 223 Q50 -- THE SERVICE GOES AS SMOOTHLY AS THE LEASING OPERATION. . I HOPE WHEN IT'S TIME FOR MAINTENANCE ON THIS LEASED INFINITI 223 Q50 -- THE SERVICE GOES AS SMOOTHLY AS THE LEASING OPERATION. More
by nglasser
June 24, 2023
I went to check up the breaks that make squealing noise and Jose and other technician carefully examined my car and explained the current status of my car. Overall service was excellent. and Jose and other technician carefully examined my car and explained the current status of my car. Overall service was excellent. More
by KHAI3019
June 24, 2023
bob and danny are great-so professional and great customer service always. I am always satisfied after dealing with them . customer service always. I am always satisfied after dealing with them . More
by BASSELSALIBA14
June 24, 2023
The service was excellent. As always Bob is knowledgeable, courteous, and efficient. He kept me informed throughout the process and delivered my car back to me in great conditi As always Bob is knowledgeable, courteous, and efficient. He kept me informed throughout the process and delivered my car back to me in great condition. Highly recommended for the exceptional service. More
by Jrcdan21
