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INFINITI of Englewood
Englewood, NJ
1,000 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,000 reviews
August 16, 2023
Best dealer service center I have encountered. The whole team starting with Bob my service advisor to manager and techs/engineers, it is a well oiled machine on the personnel department. The whole team starting with Bob my service advisor to manager and techs/engineers, it is a well oiled machine on the personnel department. More
by A_LEYDEN
Verified CustomerEmployees Worked With
August 15, 2023
From the moment I pulled up until I left their customer service was great. Jose kept me up to date on the status of my car and was able to get me out quick. service was great. Jose kept me up to date on the status of my car and was able to get me out quick. More
by CRTLEON
Employees Worked With
Jose Fernandez
August 15, 2023
Alex were very helpuful and knowledegable. Everything that was promised was delivered. The dealership provided everything that was promised. No gimmicks or hidden charges Everything that was promised was delivered. The dealership provided everything that was promised. No gimmicks or hidden charges More
by JJERLEWEIN
Employees Worked With
August 14, 2023
Alex was great! Very knowledgeable of the vehicle and made the car buying process smooth. Very knowledgeable of the vehicle and made the car buying process smooth. More
by KEYLAGUARAPANA
August 14, 2023
Great customer service. We went in to see the cars and left the same day with a leased car! We went in to see the cars and left the same day with a leased car! More
by OGOTTESMAN
August 14, 2023
the worst service and the worst attention. .. I sold my infiniti for not having to deal with such bad service .. I sold my infiniti for not having to deal with such bad service More
by ARTUROCUARTASG
August 13, 2023
I was taken care of to the best extent possible! Bob did an amazing job with communication and customer service. Bob did an amazing job with communication and customer service. More
by JAI.LEE04
Employees Worked With
August 12, 2023
Very satisfied with all the attention and help Kevin with the salesman Ricardo very professional very helpful. Definitely will recommend for friends and family. the salesman Ricardo very professional very helpful. Definitely will recommend for friends and family. More
by Dannyresto
August 12, 2023
Special thanks to Bob Maggia! Bob continues to amaze with his communication and ability to promise and deliver. When I have Bob as a service advisor I am at peace knowing that he Bob continues to amaze with his communication and ability to promise and deliver. When I have Bob as a service advisor I am at peace knowing that he is the man that will get it done. I continue to visit this service department strictly because I know that Bob works here. On a separate note, I also want to take a minute to thank Mike the manager. I recently popped in with an issue and he came in on his off day to make sure I was taken care of. This was very much appreciated. Thank you both once again! Nick More
by ny
August 12, 2023
Bill is such an asset to the dealership! Love to see his friendly face!!! Quick and easy . Never pushy! Love to see his friendly face!!! Quick and easy . Never pushy! More
by LUKA323
