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INFINITI of Englewood
Englewood, NJ
1,003 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,003 reviews
Verified Customer
August 20, 2023
Excellent customer service! Eric was beyond amazing and helpful regarding my search, what was available, and budget. Eric was beyond amazing and helpful regarding my search, what was available, and budget. More
by TRAYCI83
Employees Worked With
Other Employees :
Eric was excellent!, Patrick Genova, Jose Fernandez
August 19, 2023
This is the best dealship I’ve been to they help you out with anything you need. with anything you need. More
by MARANTERANDY
Employees Worked With
Other Employees :
Patrick Genova, Jose Fernandez
August 19, 2023
The service was warm and efficient. The expertise of the dealer and his manager was immaculate and made me feel comfortable. The expertise of the dealer and his manager was immaculate and made me feel comfortable. More
by CSMITH490
August 19, 2023
Great, easy, fast service! I went here all the way from Rockaway Beach, NY and I would go back here for my next service. I went here all the way from Rockaway Beach, NY and I would go back here for my next service. More
by HILDAMASIH01
August 19, 2023
prompt, courteous and professional service. service advisor always kept me informed and transparent in what needed to be done. service advisor always kept me informed and transparent in what needed to be done. More
by OGGIEONYC
Employees Worked With
August 19, 2023
Jose Fernandez exceeded my expectations regarding. keeping in touch and giving me the service an Infiniti owner should have. I waited nearly one week for the car to be fixed as they had to send for t keeping in touch and giving me the service an Infiniti owner should have. I waited nearly one week for the car to be fixed as they had to send for the part (a camera). Five stars for Jose Fernandez. Thank You Rosemarie Ammirati Buregio More
by ROSEMARIE200
August 19, 2023
Fantastic service from Bob. He goes above and beyond to walk you through what is needed and what can wait. He goes above and beyond to walk you through what is needed and what can wait. More
by PAULFELLOWS
Employees Worked With
August 19, 2023
I have leased two cars during last 3 years. This place gave me best service whenever I visit..Especially on yesterday visiting, Mike is enormous when dealt with my request.. This place gave me best service whenever I visit..Especially on yesterday visiting, Mike is enormous when dealt with my request.. More
by KC0617PARK
August 18, 2023
I had the best experience at The Infiniti of Englewood. I had a flat tire and my car wasn’t safe to drive. Even though that they had no slots for an appointment until the following week, they were able to I had a flat tire and my car wasn’t safe to drive. Even though that they had no slots for an appointment until the following week, they were able to fit me in and help me out big time. All of the staff were so welcoming and cooperative as soon as I walked through the door. Bob was especially warm and helpful. The staff made sure that there were no further issues with my vehicle and in 30 minutes I was back on the road. Infiniti of Englewood treated me like family and I plan to stay in the Infiniti family for life! More
by Daniel L
Employees Worked With
Other Employees :
Patrick Genova, Serdar Copur, Dave Garcia, Jose Fernandez
