INFINITI of Englewood

Overall everyone at the dealership is good but sometimes it’s frustrating to get someone on the phone…However, Jose is great! If it wasn’t for him I would’ve been out of pocket $20k for my engine repairs. J it’s frustrating to get someone on the phone…However, Jose is great! If it wasn’t for him I would’ve been out of pocket $20k for my engine repairs. Jose went above and beyond to get the repairs covered and if he says he’s going to get back to you he does…he is very upfront about what is going on (good or bad) and follows through on his word and his work. More

Caring, listening to our concerns spoke to us in language we could understand Clean facilities we could understand Clean facilities More

The worst place to buy a car, don't go there. They treated me with such disrespect and dishonesty from the first day I walked in there. When I first got there, I had an appointment, but they let They treated me with such disrespect and dishonesty from the first day I walked in there. When I first got there, I had an appointment, but they let me sit there and ignored me for two hours. While I was sitting inside Infiniti of Englewood dealer, they called me to ask me if I was still coming for my appointment, and I told them I was sitting there. When I was there I knew exactly the car I wanted, its cost and mileage. But when they were processing the paperwork, they put in the wrong unit price number, $2000 higher than what they had advertised it for, so when I questioned them about it, they said Oh ok we will send you a check in the mail for the difference. Today, one month later, I was there to inquire about the check that they should have mailed to me one month ago, and when I got there , the finance person, his name is Jason, was even denying that he gave me a receipt that the dealership owed me money. I had to go back home to get the receipt and bring it back to them. They are trying to deny even the things they discussed with me. Fortunately, I still have my paperwork to prove them wrong. I will not rest till they pay this money they owe me. this place is dishonest, unkind, stay away. More

Great team on time knowledgeable attentive well versatile. Took their time to explain all features of the car Tanya versatile. Took their time to explain all features of the car Tanya More

very prompt clean experience bob was the best and very friendly. Its always a great experience car was left perfect friendly. Its always a great experience car was left perfect More

Horrible Dealership / Experience: Kareem was quick to respond and respectful. The “Manager” was ignorant and cocky. Random “dealership” fees upward of $4,000. Upcharge state fees and blame their state. N respond and respectful. The “Manager” was ignorant and cocky. Random “dealership” fees upward of $4,000. Upcharge state fees and blame their state. Now I cannot drive the vehicle I purchased due to the temporary registration being expired over a week because the dealership failed to file paperwork in a timely manner, to which they also blamed the state. Have to rent a vehicle until the registration is taken care of, which the bill will be sent to the dealership and if unpaid a lawsuit will be filed. They don’t call you back. Only care about themselves and your pocket book. More

transaction was smooth. service was amazing . staff was extremely nice and helpful, as well as fast delivery. service was amazing . staff was extremely nice and helpful, as well as fast delivery. More

Worst dealership I’ve ever worked with. Sold me a lemon and will not own up to it. About to hire an attorney to get my money back. Bunch of lying scam artists. Sold me a lemon and will not own up to it. About to hire an attorney to get my money back. Bunch of lying scam artists. More

Found Ramsey Infiniti cost repair much cheaper to all your service department recommended critical repairs to my car. your service department recommended critical repairs to my car. More

Convenient location and hours. Great service department. Service and repairs are performed same day and done right. Great service department. Service and repairs are performed same day and done right. More