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INFINITI of Englewood
Englewood, NJ
1,000 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,000 reviews
August 23, 2023
Great team on time knowledgeable attentive well versatile. Took their time to explain all features of the car Tanya versatile. Took their time to explain all features of the car Tanya More
by TATYNOT
Verified Customer
August 22, 2023
very prompt clean experience bob was the best and very friendly. Its always a great experience car was left perfect friendly. Its always a great experience car was left perfect More
by DANSTARLIGHT
August 22, 2023
Horrible Dealership / Experience: Kareem was quick to respond and respectful. The “Manager” was ignorant and cocky. Random “dealership” fees upward of $4,000. Upcharge state fees and blame their state. N respond and respectful. The “Manager” was ignorant and cocky. Random “dealership” fees upward of $4,000. Upcharge state fees and blame their state. Now I cannot drive the vehicle I purchased due to the temporary registration being expired over a week because the dealership failed to file paperwork in a timely manner, to which they also blamed the state. Have to rent a vehicle until the registration is taken care of, which the bill will be sent to the dealership and if unpaid a lawsuit will be filed. They don’t call you back. Only care about themselves and your pocket book. More
by michaelgervasi1
Employees Worked With
August 21, 2023
transaction was smooth. service was amazing . staff was extremely nice and helpful, as well as fast delivery. service was amazing . staff was extremely nice and helpful, as well as fast delivery. More
by EEC927
Employees Worked With
August 21, 2023
Worst dealership I’ve ever worked with. Sold me a lemon and will not own up to it. About to hire an attorney to get my money back. Bunch of lying scam artists. Sold me a lemon and will not own up to it. About to hire an attorney to get my money back. Bunch of lying scam artists. More
by lynchdanc
August 20, 2023
Found Ramsey Infiniti cost repair much cheaper to all your service department recommended critical repairs to my car. your service department recommended critical repairs to my car. More
by MANUELRELUCIO
August 20, 2023
Convenient location and hours. Great service department. Service and repairs are performed same day and done right. Great service department. Service and repairs are performed same day and done right. More
by AMARIESTRAUGHN
Employees Worked With
August 20, 2023
Excellent customer service! Eric was beyond amazing and helpful regarding my search, what was available, and budget. Eric was beyond amazing and helpful regarding my search, what was available, and budget. More
by TRAYCI83
Employees Worked With
Other Employees :
Eric was excellent!, Jose Fernandez
August 19, 2023
The service was warm and efficient. The expertise of the dealer and his manager was immaculate and made me feel comfortable. The expertise of the dealer and his manager was immaculate and made me feel comfortable. More
by CSMITH490
