INFINITI of Englewood

Great to deal with on an internet sale and the car was exactly as represented! exactly as represented! More

The service was great and quick. Bob is very helpful and make sure I get everything fixed in a timely manner Bob is very helpful and make sure I get everything fixed in a timely manner More

Thank you to Mike Gagliardi (Service Manager) and Patrick Genova (Customer Service Manager) for both doing their best to help make a bad situation as painless as possible. Infiniti of Englewood registered t Genova (Customer Service Manager) for both doing their best to help make a bad situation as painless as possible. Infiniti of Englewood registered the car I purchased from them through an old business entity that no longer existed, so they needed my car back. The process of re-registration took 5+ weeks, but Mike and Patrick made sure I had a brand new loaner during that time. The situation sucked, but they both did everything they could to make it painless, so I thank them both. More

Great dealership, very nice people, my car was serviced very fast. And I didn’t have to make an appointment far in advance very fast. And I didn’t have to make an appointment far in advance More

Jose was very helpful, honest, and straight forward. unfortunately my previous experience with Infinity of Englewood personnel has not been a good one. unfortunately my previous experience with Infinity of Englewood personnel has not been a good one. More

Great customer service. overall easy way of buying a used car. Richard and Jason helped me so much and were very friendly. overall easy way of buying a used car. Richard and Jason helped me so much and were very friendly. More

Service was quick and smooth. Communication of needed services were provided via text. Infiniti representative was nice and easy to deal with. Communication of needed services were provided via text. Infiniti representative was nice and easy to deal with. More

Overall everyone at the dealership is good but sometimes it’s frustrating to get someone on the phone…However, Jose is great! If it wasn’t for him I would’ve been out of pocket $20k for my engine repairs. J it’s frustrating to get someone on the phone…However, Jose is great! If it wasn’t for him I would’ve been out of pocket $20k for my engine repairs. Jose went above and beyond to get the repairs covered and if he says he’s going to get back to you he does…he is very upfront about what is going on (good or bad) and follows through on his word and his work. More

Caring, listening to our concerns spoke to us in language we could understand Clean facilities we could understand Clean facilities More

The worst place to buy a car, don't go there. They treated me with such disrespect and dishonesty from the first day I walked in there. When I first got there, I had an appointment, but they let They treated me with such disrespect and dishonesty from the first day I walked in there. When I first got there, I had an appointment, but they let me sit there and ignored me for two hours. While I was sitting inside Infiniti of Englewood dealer, they called me to ask me if I was still coming for my appointment, and I told them I was sitting there. When I was there I knew exactly the car I wanted, its cost and mileage. But when they were processing the paperwork, they put in the wrong unit price number, $2000 higher than what they had advertised it for, so when I questioned them about it, they said Oh ok we will send you a check in the mail for the difference. Today, one month later, I was there to inquire about the check that they should have mailed to me one month ago, and when I got there , the finance person, his name is Jason, was even denying that he gave me a receipt that the dealership owed me money. I had to go back home to get the receipt and bring it back to them. They are trying to deny even the things they discussed with me. Fortunately, I still have my paperwork to prove them wrong. I will not rest till they pay this money they owe me. this place is dishonest, unkind, stay away. More