Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Englewood
Englewood, NJ
999 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 999 reviews
September 12, 2023
Bob was great. My only suggestion is to wash the cars instead of giving a voucher for a car wash My only suggestion is to wash the cars instead of giving a voucher for a car wash More
by MBIENENFELD
Verified CustomerEmployees Worked With
September 12, 2023
I have recently purchased a BMW X3 from here and its the biggest regret i ever had it is by war the worst customer experience i have ever had anywhere in the world. Before i have purchased the vehicle the q biggest regret i ever had it is by war the worst customer experience i have ever had anywhere in the world. Before i have purchased the vehicle the quote that they gave me was something else and then when i had travelled all the way from NC to purchase this vehicle they have changed the quote citing some unknown price inclusions.. when i have said that i don't need any of those options they say its mandatory and i ended up paying more than what i was supposed to and its been about a month now and i have not received my vehicle title yet to my address and my temporary registration expires in 2 days. when i call them about the same .. they disconnect the call in between.. and then they never pick up the phone again. I have had a many more things to write on these guys based on my experience but don't have time for that all. Hope this helps some one.. don't even purchase a vehicle from here ever. More
by MADDY30R
September 10, 2023
I give this dealership 5 stars. The service was great and professional. The service was honest exceptional. The service was great and professional. The service was honest exceptional. More
by COOLMOM09
Employees Worked With
September 10, 2023
I give this Infinity dealership Five Stars. Bob greeted me with a friendly manner and efficiently addressed all my concerns. Danny did an exceptional job mechanically and my 2013 G37X drives li Bob greeted me with a friendly manner and efficiently addressed all my concerns. Danny did an exceptional job mechanically and my 2013 G37X drives like a new car. More
by COOLMOM09
Employees Worked With
September 09, 2023
I went there with no appointment and they took care of me they were honest and service was excellent they were honest and service was excellent More
by 2075EVEJILLY@gmail.com
Employees Worked With
September 08, 2023
Jose was extremely helpful. Very knowledgeable and kept me informed. Made the experience very pleasant Very knowledgeable and kept me informed. Made the experience very pleasant More
by FSCALESI1
September 08, 2023
Appointment was set and met by the out dealer and service manager. It eas prompt and courteous. manager. It eas prompt and courteous. More
by HCOHN111
September 08, 2023
Friendly and accommodating staff. Everything went smooth, from making the appointment, providing a loaner vehicle, providing all information needed and resolving my car issue. Everything went smooth, from making the appointment, providing a loaner vehicle, providing all information needed and resolving my car issue. More
by GENARORORTIZ
September 08, 2023
Infinity or Englewood's service department never fails to provide excellent service and will definitely recommend to family and friends! provide excellent service and will definitely recommend to family and friends! More
by C.Spatar
