INFINITI of Englewood

My wife & I were searching for certified g35, upon our entry into the parking lot from the valet parking to the receptionist who was very diligent in getting us assistance our overall experience was great entry into the parking lot from the valet parking to the receptionist who was very diligent in getting us assistance our overall experience was great. Our sales person Roy was very helpful and not too pushy. He was very patient and took care to allow us to see as many vehicles as we desired. He explained the pros and cons of the various vehicles on the lot. We were indecisive between two vehicles and he broke down the approximate figures and benefits of each. After making our choice, Bus.Mgr. Craig was very helpful and put together several financial packages that were not too painful and within our budget with an excellent warranty, which by the way was our reason for choosing Englewood above the other Infiniti Dealerships we researched on the internet. We left there satisfied and assured that we would have a good relationship with the kind folks at Englewood for some time to come. Darryl & Paula Footmon More

This Dealership has proven me correct every time. I recommend friends and family members to this deareship, even when i see other infinity owners I ask them if they ever dealt with Infinity of Englewoo recommend friends and family members to this deareship, even when i see other infinity owners I ask them if they ever dealt with Infinity of Englewood. I find that the boutique type environment is much more attractive to the car purchaser, its not a mega dealer with multi brands. More

Listen to the people posted here: DO NOT GO TO THIS DEALERSHIP. I went there to do the regular mainentance for the first time. Then the door got dented, bumper got scratched. And do they use the proper DEALERSHIP. I went there to do the regular mainentance for the first time. Then the door got dented, bumper got scratched. And do they use the proper tools? Guess not, all my wheels got the marks due to the improper use of the SCREW DRIVER. And it was a waste of time to complain to them. LEARN FROM US: DO NOT GO TO THIS stEALERship. Infiniti should shut down this place. More

i had the worst experience ever at this dealer. these ppl should not be in business at all. really poor costumer service. that guy gregg is a lier. i got tricked with the whole deal. i used to own an infinit should not be in business at all. really poor costumer service. that guy gregg is a lier. i got tricked with the whole deal. i used to own an infiniti lease and it was a mess. i love infiniti cars but because of them i dont think ill ever want one again. More

Lied to me for a month that my g37 convertible was ordered and on a boat from Japan. A MONTH!! I visited a few times and even called a few times per week for updates and was lied to more than 10 tim ordered and on a boat from Japan. A MONTH!! I visited a few times and even called a few times per week for updates and was lied to more than 10 times!!!! Worth going to jail for... Charlie told me something in confidence that I won't repeat but let's say that the lying rolls down from the top. More

Leased a G37 from them and was quoted an "everything included" monthly price. When I went to sign paper work the price was much higher. Tax had not been included even though every other dealership I sp included" monthly price. When I went to sign paper work the price was much higher. Tax had not been included even though every other dealership I spoke with included it in their lease price. They're fast talkers. More

I have had multiple problems with this place which is why I'll never trust my 08 G37S in thier hands again. They did more damage to the vehicle than good (damaged 2 right rims on curb inside of the garage). I'll never trust my 08 G37S in thier hands again. They did more damage to the vehicle than good (damaged 2 right rims on curb inside of the garage). I was lied to multiple times about muffler replacements as well as body work estimates. One month the price is 600.00 for a replacement bumper cover, then a month later, the same exact place, repair, person, car, etc. now has risen to over 900.00???? I went around and around with the service manager, dealership manager, every manager under the roof. No one was able to provide me with the service/maintenance i deserve. It wasn't until i contacted Infini's investor website and wrote a long 3 page account of what i had went through. I submitted it to a long list of email addresses from the website and within 2 days, i received a call from a gentleman, who gave me what i wanted (650.00 dollar check to repair the rims they had destroyed). I never respond to these sorts of websites, but after reading the reviews upon setting my car up with Ramsey Infiniti, i became curious. After i read the comment by nyoppa, i felt obligated to share my story and how i was able to get it resolved. here is the website i found and had some results with.... http://www.nissan-global.com/EN/IR/ Goodluck dealing with these clowns, i hope Ramsey is better!! More

Called Englewood Infiniti to ask about the cost of evaluating a service engine light on the dashboard. Was told by the service scheduler that cost would be estimated depending on what needed to be don evaluating a service engine light on the dashboard. Was told by the service scheduler that cost would be estimated depending on what needed to be done. Went to an appointment, waited one hour, and was then told I would need to pay $115 to look at the car to figure out what was wrong. So if there was nothing found or a minor repair needed, I would have to pay $115 plus the cost of the repair. Doesn't make sense to me. Do you have to pay to perform a diagnostic? Also said I needed an oil change, but had the oil change the week before. Very fishy. Never had that experience with any other make of car I've owned. More

bought a 2007 FX from this dealer with a trade in. Was told that they will pay off the trade in within 30days. well 30days came and went and not payoff. I have tried contacting them with phone calls and e told that they will pay off the trade in within 30days. well 30days came and went and not payoff. I have tried contacting them with phone calls and emails with no response. The sales department did what they could to push the purchase by meeting all my requirements however I am left holding the bag as I do know when they will pay off my trade-in. I wish I had did my research better before I went to this dealer. Please don't use them! More