INFINITI of Downtown LA

The service writers are always friendly and professional. The dealership is beautiful and the service department is very comfortable while waiting for your vehicle or they provide a ride to where you need t The dealership is beautiful and the service department is very comfortable while waiting for your vehicle or they provide a ride to where you need to go. Ozzie is the best!! More

it’s all good, they take care of business. i would recommend them to all my friends i would recommend them to all my friends More

I appreciate the individual attention from the dealership. Once we agreed to the price, the paperwork went through quickly. There was no pressure to purchase anything else. dealership. Once we agreed to the price, the paperwork went through quickly. There was no pressure to purchase anything else. More

Fabian went out of his way to be helpful. He answered all my questions and was very kind and personable. Not only is Fabian good at his job, but he really cares about the customers. I already He answered all my questions and was very kind and personable. Not only is Fabian good at his job, but he really cares about the customers. I already told two of my friends, who drove Infiniti to come to the downtown location and to ask for Fabian! More

Helpful in keeping my vehicle maintained, answers on ways to pay for service when necessary. to pay for service when necessary. More

Todo muy rápido al apoyarnos con nuestro vehículo exelente servicio de parte de Alan Muñiz y solo queda agradecerle muchas gracias exelente servicio de parte de Alan Muñiz y solo queda agradecerle muchas gracias More

Amazing service I really enjoyed how fast I was taken care of. Amazing lobby and waiting are. Super friendly staff!!! care of. Amazing lobby and waiting are. Super friendly staff!!! More

I don’t as very pleased to be greeted by Angel, he was very attentive and answered all my questions effectively. He made the process so easy and was so thrilled and excited to leave with my new car. Infin very attentive and answered all my questions effectively. He made the process so easy and was so thrilled and excited to leave with my new car. Infinity should be proud of having someone like Angel. Thank you! More

The appointment system wasn’t working even though I received confirmation and I waited 35 mins after I paid for my car to pick up received confirmation and I waited 35 mins after I paid for my car to pick up More

First time here. Very nice presentation in the Exterior coming in to the second floor. Customer service was amazing everything started with a phone call that Gabriel Very nice presentation in the Exterior coming in to the second floor. Customer service was amazing everything started with a phone call that Gabriel picked up and super professional well knowledge over and beyond, he got me in here. Gabriel Perez, was busy but he told me in case he was busy any service advisor can help me. I got helped by a service advisor that has lots of experience in tech and advisor and she has her tools. Sandy Cordero has knowledge intelligence and well known in the Auto industry. These two characters made a difference to me and I know they will make a difference to all. Congratulations! I'm completely satisfied. Thank you Infiniti of Downtown. More