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INFINITI of Downtown LA

Los Angeles, CA

Overview
Reviews
4.8
21 Reviews
Call Dealership (213) 927-5029

635 W Washington Blvd

Los Angeles, CA

90015

Directions

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Showing 21 reviews

April 17, 2025

First time I walked into an Infinity dealership and we were warmly welcomed by Angel. Angel provided excellent customer service and is very knowledgeable of the different vehicles in the lot. More

by Laila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Guzman
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Apr 17, 2025 -

INFINITI of Downtown LA responded

We're thrilled Angel made your first visit to Infiniti of Downtown LA a welcoming and informative experience, Laila. Thank you for stopping by!

April 15, 2025

Absolutely impressive service, from start to finish! Angel is incredible. If you need a car, GO SEE HIM!!!! More

by agirlnamedSunny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Guzman
Report | Print
Apr 16, 2025 -

INFINITI of Downtown LA responded

It makes our day reading how Angel provided such impressive service at Infiniti of Downtown LA! Thank you for the wonderful recommendation, and we hope you're enjoying your new car.

April 14, 2025

Great customer service especially David his always been helpful and always great with his hospitality More

by NotoriousB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
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Apr 15, 2025 -

INFINITI of Downtown LA responded

Thank you for the high rating! We're glad to hear that David provided excellent service at Infiniti of Downtown LA. We appreciate your business and look forward to serving you again in the future!

April 05, 2025

This place of business is very reliable get you. back into your vehicle quickly I'll recommend anyone to visit get your vehicle fix More

by thankfull292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thank for working with me , Helen Villafranca
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Apr 07, 2025 -

INFINITI of Downtown LA responded

Thank you for recommending Infiniti of Downtown LA! We're glad to hear that our team was able to get your vehicle back on the road quickly. We appreciate your business and look forward to assisting you again in the future!

April 05, 2025

Great experience, salesman ray was excellent in presenting the vehicle when I first got there. I highly recommend this dealership. More

by ruben.alfredo82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
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Apr 07, 2025 -

INFINITI of Downtown LA responded

Your recommendation means a lot to us, Ruben! Thanks for the shout-out to Ray's excellent customer service. Enjoy your new INFINITI!

March 07, 2025

Highly recommend there service! Gabriel was exceptional. he's very patient kind and broke it down in Lamens terms. More

by Pfbonifacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
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Mar 10, 2025 -

INFINITI of Downtown LA responded

It's important to us that you understand your vehicle's service. Thanks for the kind words about Gabriel and the Infiniti of Downtown LA team!

February 25, 2025

Dealership was excellent… I really loved the customer service. I will be back soon. Thank you More

by Aprilelemon43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Feb 25, 2025 -

INFINITI of Downtown LA responded

We can't wait to see you again at Infiniti of Downtown LA! Thanks so much for the stellar review!

February 05, 2025

I enjoy bringing my car to this dealership. I have been a customer for over ten years. I love my service advisor (Helen). She's the best More

by Alishia Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Feb 06, 2025 -

INFINITI of Downtown LA responded

Alishia, thank you for your loyalty over the years! It's wonderful that Helen and our team at Infiniti of Downtown LA continue to provide the high quality service you deserve.

January 25, 2025

Nissan of Downtown LA was very helpful in my car search. I ended up buying a 2021 Nissan Rogue Sport SV for a great price and the process was quick and organized. More

by andrewturnerrr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Valencia
Report | Print
Jan 27, 2025 -

INFINITI of Downtown LA responded

We're happy your car search was a success at Nissan of Downtown LA! It's fantastic that you found the Rogue for a great price and had an efficient experience. Enjoy your new ride!

January 21, 2025

Amazing costumer service a 10 out of 10 your service team member Sandy was really knowledgeable and kept me informed about my car More

by Clos2871.cr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
Report | Print
Jan 22, 2025 -

INFINITI of Downtown LA responded

It's wonderful that Sandy provided you with exceptional service at Infiniti of Downtown LA! Keeping our customers informed is a top priority, and we're glad your experience reflected that. Thanks for the fantastic review!

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