INFINITI of Coral Gables

Marylu Acosta This is one of the most skilled service Advisor I ever meet, I’m very happy with her customer service and input on solving the problems, she does take This is one of the most skilled service Advisor I ever meet, I’m very happy with her customer service and input on solving the problems, she does take ownership on her job and exceeds expectations. Very glad this is my dealer now, coming from BMW. Thank you Marylu Acosta. More

Service Department Outstanding customer service from our service advisor Mr.Suarez , staff and management ... this has definitely been the best service department I h Outstanding customer service from our service advisor Mr.Suarez , staff and management ... this has definitely been the best service department I have ever been to .. you guys have exceeded my expectations and we will definitely be recommending INFINITI of coral Gables to our friends and family. More

Service appt Great experience with the service advisor Ivan Prada. He is very professional, cordially and detailed in explaining the vehicles diagnosis. I belief h Great experience with the service advisor Ivan Prada. He is very professional, cordially and detailed in explaining the vehicles diagnosis. I belief he is an asset to the Infiniti family. More

Great service by Diego Betancourt! He really cared for my needs and catered to me and even brought the car all the way to me. Couldn’t ask for better service for my by Diego Betancourt! He really cared for my needs and catered to me and even brought the car all the way to me. Couldn’t ask for better service for my new Infiniti: More

Highly Recommended I started looking for options to change my car last week and this dealership was the first one I visited. Unfortunately I couldn’t get the deal that I I started looking for options to change my car last week and this dealership was the first one I visited. Unfortunately I couldn’t get the deal that I wanted that same day but within 2 days Juan gave me a call to let me know they have found what I was looking for. Awesome customer service experience. I love my new Q50. I couldn’t be any happier! More

already completed survey Michael was very diligent in checking for questions or concerns about the vehicle. Didn't feel as though I got the best financial deal but everything Michael was very diligent in checking for questions or concerns about the vehicle. Didn't feel as though I got the best financial deal but everything else has been great! More

Excellent and Professional Excellent and professional service, I am a customer since 2017 and have no complaints they way they treated me, Marylu Acosta help me with my appointm Excellent and professional service, I am a customer since 2017 and have no complaints they way they treated me, Marylu Acosta help me with my appointment and she was awesome, thanks for a good and excellent experience, More

Just One Word “EXCELLENCE” From the moment that my son and I walked in to this Dealership “Infiniti of Coral Gables”, everything was nothing but “Excellence”! Specially, the se From the moment that my son and I walked in to this Dealership “Infiniti of Coral Gables”, everything was nothing but “Excellence”! Specially, the service that the Sales Representative, Michael Valdés offered to us, specially to my son Kevin, was superb! He went above and beyond in helping us to get the type of service that every customer should receive. For this reason, I’ll recommend “Infiniti of Coral Gables 100%! More

Great customer service I was shopping for a new car and Josh did a great job in assisting us with that. Gables Infinity was great! Great customer service. Thank you! I was shopping for a new car and Josh did a great job in assisting us with that. Gables Infinity was great! Great customer service. Thank you! More

Outstanding Customer Service We leased an Infinity Q50 on April 30 and were pleasantly surprised by the level of professionalism exhibited by employees at the dealership, esp We leased an Infinity Q50 on April 30 and were pleasantly surprised by the level of professionalism exhibited by employees at the dealership, especially salesman Josh Gonzalez. As soon as I contacted Infinity of Coral Gables to inquire about lease offers, Mr. Gonzalez provided a variety of available options. He was thorough and knowledgeable when explaining the features of the car and the nature of the deal. He answered all my questions and patiently tried to accommodate my requests. Mr. Gonzalez is an extremely professional employee that sincerely cares about the customer. His pleasant and respectful demeanor, paired with his eagerness to close a deal, allowed me leave the dealership very satisfied with my new lease. Furthermore, he offered his support with any issues that could arise after the sale, and has been available to answer questions whenever contacted. Mr. Josh Gonzalez is definitely an asset to your company, and we look forward to leasing/buying other cars in the near future with his help. Thank you as well to managers and employees in the finance department for working on this deal. We are very satisfied with the treatment received at Infinity of Coral Gables, and confidently give the overall experience the highest possible rating. More