INFINITI of Coral Gables
Coral Gables, FL
Filter Reviews by Keyword
By Type
Showing 609 reviews
Great Customer Service Javier Torres has always provided me with an awesome and friendly service. During my last visit, Abdiel Suarez assisted me, and he was also great. I h Javier Torres has always provided me with an awesome and friendly service. During my last visit, Abdiel Suarez assisted me, and he was also great. I highly recommend both of them. More
Amazing Amazing Amazing Really great dealership from sales to service and the great coffie bar they have in the lobby. Will come back here again and will recommend friends a Really great dealership from sales to service and the great coffie bar they have in the lobby. Will come back here again and will recommend friends and family. More
Great customer service Marieli was really nice with us, explained everything and was honest! We felt like we knew her for a long time! Everyone at the dealer was nice and Marieli was really nice with us, explained everything and was honest! We felt like we knew her for a long time! Everyone at the dealer was nice and friendly! More
Javier Torres Excelente servicio y profesionalidad , recomiendo siempre a Javier por su capacidad de entender las necesidades de los customer, gracias . Lo hace tod Excelente servicio y profesionalidad , recomiendo siempre a Javier por su capacidad de entender las necesidades de los customer, gracias . Lo hace todo facil y el customer se siente agradeciso More
Stellar Customer Service at Infiniti of Coral Gables Ivan Prada and Javier Torres have always given me superb and friendly service since the moment I purchased my Q50S in December of 2017. They both mak Ivan Prada and Javier Torres have always given me superb and friendly service since the moment I purchased my Q50S in December of 2017. They both make absolutely sure that I leave the dealership feeling completely safe and secure with any work done on my car, and they take the time to explain what was done. I am also very grateful for the complimentary car wash! It is always a pleasure going to Infiniti of Coral Gables and receiving top-notch attention in all respects. I also enjoy going to the Coffee Bar (where all the girls who have tended to me are also very friendly and courteous), and I have also had my nails done at the Nail area while waiting for my car to be serviced, and she did an excellent job! It is truly a pleasure being part of the Infiniti of Coral Gables family, and I plan to continue being part of this family for many years to come. Thank you. Jackie Molinary More
Superior Service There are many Infiniti dealers in South Florida to take your vehicle for service, I have been to them all, both in terms of servicing my SUV and p There are many Infiniti dealers in South Florida to take your vehicle for service, I have been to them all, both in terms of servicing my SUV and purchasing them. Infiniti of Coral Gables is the best. Nestor and Javier take exemplary car of my SUV and their clients. More
Excellent Ivan is very helpful and pleasant to work with. He is very accommodating. I would recommend him to my friends without hesitation! He game me excell Ivan is very helpful and pleasant to work with. He is very accommodating. I would recommend him to my friends without hesitation! He game me excellent attention! More
Great experience! Everybody helped me through the process. Completely recommended. My sale was very unusual and however they found the best way to complete it in an easy way. process. Completely recommended. My sale was very unusual and however they found the best way to complete it in an easy way. More
Ariel Castillo customer services is outstanding!!! He is the best of the best!!! Always willing to help and provide everything I need. Five diamond service! the best of the best!!! Always willing to help and provide everything I need. Five diamond service! More
Purchased a Qx60 on june 29th of this year. They charged me thousands of dollars in transaction fees to process my out of state registration, which I paid immediately. Today is October 4th and I have not re me thousands of dollars in transaction fees to process my out of state registration, which I paid immediately. Today is October 4th and I have not received my registration or tag yet. They have given me every excuse under the sun for the consistent delays. They said they could not issue any more temporary tags so it has been 2 weeks since I have been able to legally drive the car I bought. I went in person to speak to the finance director Omar Cabrera who told me he would look into providing me a rental car in the meantime and would call me the following morning. He never called me and proceeded to ignore my many calls and emails the rest of the week. He was dishonest and has proven to be disrespectful and completely unprofessional. Meanwhile I am still unable to legally drive my car. Filed a complaint with the BBB and will never do business here again. More