INFINITI of Cool Springs

Oil Change I have my oil changed at the dealer because a few years back I tried to save some time and had it done at a jiffy lube type of place, and they were fa I have my oil changed at the dealer because a few years back I tried to save some time and had it done at a jiffy lube type of place, and they were fast, however they didn't attach everything under the car correctly and it was making a strange banging sound. I had to take it to the dealer to find out what was wrong. Now I take it to the dealer and I get the car checked out and an oil change and car wash in a reasonable amount of time. More

Marc CoolPer Marc exceeded my expectations from start to finish. I still can’t believe that Marc an his Service Team disassembled the engine to my G35, then remove Marc exceeded my expectations from start to finish. I still can’t believe that Marc an his Service Team disassembled the engine to my G35, then removed and replaced the water pump in one day. I thought it would take at least 2 days. Extremely pleased! More

Awesome experience. Jay is an awesome service rep! He explains everything that is needed and what was done at the conclusion. He always keeps me informed az to what’s goi Jay is an awesome service rep! He explains everything that is needed and what was done at the conclusion. He always keeps me informed az to what’s going on with my vehicle. Absolutely no mystery! Thank you More

Positive experience with brake job Frank Marshall was my contact to have a rear brake job. He answered all my questions, was very professional, arranged for a loaner, applied my coupon Frank Marshall was my contact to have a rear brake job. He answered all my questions, was very professional, arranged for a loaner, applied my coupon, and ensured quality work was performed. Thank you for the good service Frank. More

Great experience It’s nice to be able to trust that your car is taken care of properly when in the care of a dealership. This dealership values its customers after th It’s nice to be able to trust that your car is taken care of properly when in the care of a dealership. This dealership values its customers after the sale. Refreshing!!! More

Great! I love knowing that i can go to randy sweeny and talk to him or ask him any questions about my SUV. I have been dealing with him since 2009 and her I love knowing that i can go to randy sweeny and talk to him or ask him any questions about my SUV. I have been dealing with him since 2009 and here it is 2017. Each service advisor i have had was fantastic. But you guys keep switching them off and i have to start all over again. Other than that i will still recommend you all. More

Great service! Glen Reames is very helpful and always takes time to answer any questions. The waiting area for the service department is always clean and well stock Glen Reames is very helpful and always takes time to answer any questions. The waiting area for the service department is always clean and well stocked. More

Great group of people! Patient fully informed and nice... very helpful when it took me awhile to make a decision. Supportive and caring... would recommend to anyone looking Patient fully informed and nice... very helpful when it took me awhile to make a decision. Supportive and caring... would recommend to anyone looking for a car! More

Always professional Frank is always polite & professional. I trust he's giving me the best service & price. It's not always good news with my car at 110k miles. Frank is always polite & professional. I trust he's giving me the best service & price. It's not always good news with my car at 110k miles. More

Infinite is always great and I love working with Frank. Infinite is always great with my car, and my time. They are spot on when they give me an estimate of what needs to be done and approximately how long Infinite is always great with my car, and my time. They are spot on when they give me an estimate of what needs to be done and approximately how long it will take. Working with Frank is a pleasure, the whole team is wonderful to work with. Thank you! More