
INFINITI of Cool Springs
Franklin, TN
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Great Experience Great communication between me and my service rep. I paid less than expected. Everything was timely and they even gave us a loaner! I will be back. Great communication between me and my service rep. I paid less than expected. Everything was timely and they even gave us a loaner! I will be back. More
Purchase The dealership is awesome. I have been dealing with them for 10 years and they are always professional and customer service focuse. Will definitely re The dealership is awesome. I have been dealing with them for 10 years and they are always professional and customer service focuse. Will definitely return. More
Jay Garner is AWESOME— Jay always takes great care of us when we come in for service. Truly exceptional and he is what keeps us coming back to Infinit for service. Jay always takes great care of us when we come in for service. Truly exceptional and he is what keeps us coming back to Infinit for service. More
Convenient and professional Very good customer service and very good car service. Easy to make appointment and get in quickly. Ryan anticipated we may want a loaner and had one Very good customer service and very good car service. Easy to make appointment and get in quickly. Ryan anticipated we may want a loaner and had one ready just in case. Great communications via text. Easy to pay when car was ready. More
Would highly recommend The entire process went smoothly. The negotiation process was a little lengthy but we eventually settled on a price I was comfortable with. I would n The entire process went smoothly. The negotiation process was a little lengthy but we eventually settled on a price I was comfortable with. I would not hesitate to buy from here again. More
Great service!! The staff was professional and friendly. The sales manager was willing to work with us on the trade-in value of our van, which helped a lot. The staff was professional and friendly. The sales manager was willing to work with us on the trade-in value of our van, which helped a lot. More
Excellent Service! Ryan made it a great experience from start to finish. Completely hassle free and professional. Everyone was very helpful and mechanic did a thorough Ryan made it a great experience from start to finish. Completely hassle free and professional. Everyone was very helpful and mechanic did a thorough job. Would definitely visit again. Thanks. More
Best of the best here! This dealership has handled my vehicle and service needs now for 20 plus years excellently and continues to do so! I highly recommend them always. This dealership has handled my vehicle and service needs now for 20 plus years excellently and continues to do so! I highly recommend them always. More
Service appointment at Infiniti. Wonderful as always. Offered me a loaner even though I hadn’t asked for one!! Ryan I was and always is awesome. appointment at Infiniti. Wonderful as always. Offered me a loaner even though I hadn’t asked for one!! Ryan I was and always is awesome. More
Best experience buying a car I had no intention of buying a new car and the staff changed my mind, and set Infiniti apart from other brands. They made the purchase options to whe I had no intention of buying a new car and the staff changed my mind, and set Infiniti apart from other brands. They made the purchase options to where I didn't have to look elsewhere, and the process was easy and efficient. As good of a car buying experience as I have ever had. More