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INFINITI of Coconut Creek - Service Center

Coconut Creek, FL

4.3
126 Reviews

126 Reviews of INFINITI of Coconut Creek - Service Center

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October 07, 2020

The employees and management of this dealership always go above and beyond for their customers. I have purchased and serviced 6 Infiniti's from this dealer and I would never go anywhere else. More

by Rsava1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Legros, Soni Frascella
Oct 07, 2020 -

INFINITI of Coconut Creek responded

Thank you, first and foremost for being a loyal customer at INFINITI of Coconut Creek! We appreciate the five star rating and positive review. Your endorsement means a lot to us.

October 06, 2020

Fernando was very professional and knowledgeable with my cars service repair, he explained everything in detail and put me at ease with my repair and my it an enjoyable experience. More

by sharvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Oct 07, 2020 -

INFINITI of Coconut Creek responded

Sharvan, thank you for sharing your five star service experience with us. We appreciate that you found your service experience with Fernando an enjoyable one. Thank you for being a valued customer and we hope to see you again soon.

October 06, 2020

Service is always amazing ! Mr. Doylet is always great and helpful . Thank you service team for always making it a great experience. Definitely will return . More

by Jonathan_m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Oct 07, 2020 -

INFINITI of Coconut Creek responded

Jonathan, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at INFINITI of Coconut Creek! Thank you; we appreciate the fantastic feedback on Fernando!

October 06, 2020

Went in for service on one of my cars and the service is stellar like always. Fernando Doylet always giving the best quality service. Reccomend this dealer to anyone. More

by Carlos_inoa004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Oct 07, 2020 -

INFINITI of Coconut Creek responded

Carlos, thank you for your kind review; we are happy to pass along your comments to Fernando and the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

October 06, 2020

Great experience!! Ask for Fernando! This guy is one of the good dealership associates! He was very attentive, didn’t waste my time and I felt comfortable through our entire conversation! I hope infinity k More

by Ginobambino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Oct 07, 2020 -

INFINITI of Coconut Creek responded

Ginobambino, thank you for your positive review. We really appreciate your feedback and we agree Fernando, is a great part of our team! It's been a pleasure handling your service needs, have a fantastic day!

October 06, 2020

Dealership amenities are top notch. Am fortunate enough to have upgraded from Nissan to Infiniti and am glad I did. Previous dealership experiences left me with a sour taste and was expecting a little bit More

by AlFresco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
Oct 07, 2020 -

INFINITI of Coconut Creek responded

AlFresco, we're so elated that we were able to turn a potentially sour experience into a sweet one! Congratulations on your vehicle upgrade! It's so great to see that Fernando and our team took such care in ensuring a positive and comfortable experience and we look forward to serving you again soon.

October 03, 2020

Every visit to Infiniti of Coconut Creek is painless and stress free. I know when I go that I will be well taken care of by dedicated and friendly staff who treat you like family and not just another custom More

by daleedworthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Oct 05, 2020 -

INFINITI of Coconut Creek responded

Thank you for your recent service visit and for the 5-Stars. It's been an honor addressing your service repairs and we look forward to seeing you again soon. Best!

October 03, 2020

The service department was amazing, from the time I pulled in to picking it up. Buying the car was easy, not too pushy. I will continue going. More

by T Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

INFINITI of Coconut Creek responded

T Roy, thank you for choosing INFINITI of Coconut Creek as your service provider. We look forward to the opportunity to handle your future service needs and thank you for your feedback.

October 02, 2020

I went in to get a service on my car and it was quick and efficient. The prices were great and the work that was done was well done. The customer service went out of their way to ensure my and their employee More

by yolenxantus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetrius Wells
Oct 05, 2020 -

INFINITI of Coconut Creek responded

Thank you for choosing Infiniti of Coconut Creek to handle your service needs. Your opinion is highly valued and we're so glad to hear you appreciated our safety measures. We hope to see you again soon.

October 02, 2020

Excellent customer service, my Q50 engine light went on and my car started jerking I went to my coconut creek dealer after 8:00 or later I was advised closed, but the manager came out assisted me took my c More

by Asher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and the gentleman that wrote up my car that evening
Oct 02, 2020 -

INFINITI of Coconut Creek responded

We're glad to help, Asher! We're happy that we were able to fix the issue for you and get you back on the road safely. Take care!

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