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INFINITI of Coconut Creek - Service Center

Coconut Creek, FL

4.3
126 Reviews

126 Reviews of INFINITI of Coconut Creek - Service Center

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October 15, 2020

Once again, superb service!! The service department hasn’t failed me yet. I always receive the utmost professionalism and quality service. Thank you Troy Neel. More

by Queen Dee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Neel
Oct 15, 2020 -

INFINITI of Coconut Creek responded

Queen Dee, thank you so much for the review and 5-Stars! We appreciate you bringing your vehicle to us and your continued trust. Troy and our team are always happy to be of service and look forward to seeing you again soon.

October 14, 2020

Miguel who works in the service department was very helpful and professional. I’ve been coming to this location for a few years now and each and every time is always a pleasant visit. I love this locat More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Oct 14, 2020 -

INFINITI of Coconut Creek responded

Dave, your loyalty is greatly appreciated. Thank you for allowing us the pleasure of handling your service needs. Our main goal is to ensure that you leave 100% satisfied and it's so great to see Miguel did just that.

October 14, 2020

Mathew at infinity Coconut Creek provides an excellent customer service , professionalism and efficiency on my last trip to your dealership I came to get some service for my vehicle ! More

by migena Ruci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew
Oct 14, 2020 -

INFINITI of Coconut Creek responded

Migena, thank your business. It's great to hear such positive comments for Mathew and our team and we hope to assist you again soon. Have a fantastic day!

October 13, 2020

The service at Infiniti of Coconut Creek is remarkable . The service advisor Miguel Horta was very professional and I was very pleased, everything was done quickly! More

by nnadeau2222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Horta
Oct 13, 2020 -

INFINITI of Coconut Creek responded

Thank you for the 5-Stars and high praise for Miguel. It's so rewarding to hear such positive feedback and to know our our services remain quick and efficient. Best!

October 11, 2020

The service at Infiniti of Coconut Creek is impeccable. The level of courtesy that is displayed in all departments is nothing less than stellar. I live an hour away yet I will only have my vehicle serviced More

by Michelle A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Goldbert Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Sellick, Troy Neel, Naseem Saleem
Oct 12, 2020 -

INFINITI of Coconut Creek responded

Thank you, Michelle, for sharing your service review with us! The high praise you have given our service team means so much to us and we appreciate you making the hour drive to see us. Thank you for your business and we hope to see you again soon.

October 10, 2020

Exceptionally excellent service from Frank Guidice service consultant. 10/10/20, phenomenal customer service, great work ethics,very personable, friendly and knowledgeable. Brought in my Q50 for dashb More

by E
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Guidice
Oct 12, 2020 -

INFINITI of Coconut Creek responded

Thank you for sharing your experience with us! We're so happy to hear that Frank and our service team was able to provide you with a quick and efficient repair to your Q50! Your feedback means so much to us and we are so grateful for your business.

October 09, 2020

Great professional service I would highly recommend to everyone I know coconut creek infinity is the best dealership I ever been to and will keep coming back More

by gabyinfante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando doylet
Oct 12, 2020 -

INFINITI of Coconut Creek responded

Gaby, thank you for sharing your five-star review with us! Your endorsement for our dealership is appreciated and we can't wait for our next visit.

October 08, 2020

Excellent sales and service staff. Always very nice and listens to my needs. Service advisor are all very knowledgeable and make sure I am completely satisfied More

by Truebajun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

INFINITI of Coconut Creek responded

Thank you for leaving us 5-Stars! It was a pleasure working with you and to see how well our service advisors provided you with a pleasant experience. We look forward to taking care of any of your future auto needs. Have a fantastic day!

October 07, 2020

This is my second Infiniti that I've owned and I always enjoy bringing my car here for service. I always receive great and efficient work. More

by CMC85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Carl, Demetrius Wells
Oct 07, 2020 -

INFINITI of Coconut Creek responded

We're so very happy to provide you with great and efficient service! Thank you for your business and we hope to see you again soon. Have an amazing day!

October 07, 2020

Going in for service at a dealership is probably the one errand that I dread the most. I always go in expcting a mediocre experience that consumed hours of my day. However I was pleasantly proven wrong this More

by Abe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Oct 07, 2020 -

INFINITI of Coconut Creek responded

Abe, thank you for taking the time to write this very detailed review. Our team works very hard to accommodate all of our clients in a timely manner and Fernando definitely meets that mark! We look forward to serving you again in the near future. Safe Travels!

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