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INFINITI of Coconut Creek - Service Center

Coconut Creek, FL

4.3
126 Reviews

126 Reviews of INFINITI of Coconut Creek - Service Center

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January 09, 2021

Coconut Creek Infiniti has been my go to for 10yrs. My work is guaranteed done correctly the first time. Agents are knowledgeable polite and smartly attired. I do enjoy the snacks and car wash. The mome More

by phany135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Neal
Jan 11, 2021 -

INFINITI of Coconut Creek responded

Thank you for your positive feedback, phany135. We're happy to hear of your loyalty and trust. It's been a pleasure assisting you and we hope you have a great day!

December 31, 2020

Great service will definitely come back and recommend, Fernando was very knowledgeable and helpful, everything on my vehicle was done right and on time a at a reasonable price thank u!!! More

by gabyinfante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Jan 04, 2021 -

INFINITI of Coconut Creek responded

Gaby, I am so glad that Fernando had the opportunity to work with you, and that our team could make this a great service experience! We look forward to continuing to serve you in the future!

December 16, 2020

Troy was great! I love Infiniti of Coconut Creek! The service is always superb and the employees are so hospitable. I have never had a negative experience with them. More

by tamaramelinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Goldbert Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Neal
Dec 16, 2020 -

INFINITI of Coconut Creek responded

Hi tamaramelinda, we appreciate your five star review on our service team and I am glad we provided you with reliable service. Please let us know if there is anything else we could assist you with.

December 04, 2020

The quality of customer service was exceptional when I encountered an issue that had been created by another dealer. They went above and beyond! Thank you! More

by InfinitiOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Faul
Dec 07, 2020 -

INFINITI of Coconut Creek responded

To know that our team provided you with an exceptional service visit is so gratifying. Thank your for your visit and we look forward to serving you again soon.

October 30, 2020

I purchased my car from Infinity of Coconut Creekand it I purchased my car from Infinity of Coconut Creek and it has been great dealing with them. When you go there see Jeff Pool, he is one of the managers More

by Ajohnson531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Neal
Oct 30, 2020 -

INFINITI of Coconut Creek responded

Thank you for the great review, Ajohnson531! We are happy to know that you enjoyed our services. We can't wait for your next visit!

October 21, 2020

Had a great experience with coconut creek Infiniti . Nash was very patient knowledgeable and addressed all my concerns about my car . I would definitely recommend them. More

by Elainemccook
Recommend Dealer
Yes
Employees Worked With
Nadeem (Nash)
Oct 21, 2020 -

INFINITI of Coconut Creek responded

Elaine, thank you so much for your review! It's so gratifying to hear such positive feedback for Nash and your experience as a whole. Congratulations on your new car and thanks again!

October 19, 2020

It’s always a pleasure working with Nash always very helpful and knowledgeable goes out of his way to make sure the work is done rifght More

by Dlobos6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nash
Oct 19, 2020 -

INFINITI of Coconut Creek responded

Sounds like you had a quality experience form start to finish, which makes us very happy. Thank you for taking the time to write a review. We are thrilled to hear you left with a high level of customer service from Nash. We appreciate your loyalty and business!

October 17, 2020

This is the beat dealership ever! The customer service is at an all time high.They’re Friendly, reliable, trustworthy, and awesome people in every department More

by I_am_mii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

INFINITI of Coconut Creek responded

Thank you for the great review! We here at INFINITI of Coconut Creek strive to provide outstanding service to all our valued guests and are glad to see with succeeded in your opinion! Please come back at any time if there is anything else we can assist you with.

October 16, 2020

Matt was so helpful! I came in and he helped me very quickly and efficiently. I will definitely be back. Great business, thank you Matt! More

by infiniti gurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
Oct 16, 2020 -

INFINITI of Coconut Creek responded

Thank you for your glowing review of Matt! We can't wait to share it with him and are glad to see that his diligent service helped you get in and out timely. Until next time, have a great day!

October 16, 2020

My recent service visit at Infiniti of Coconut Creek was great! When I pulled into the service drive, the valet attendant was super friendly & walked me over to the service advisor (Matt), he was amazing & More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
Oct 20, 2020 -

INFINITI of Coconut Creek responded

Kay, thanks for this review and for choosing INFINITI of Coconut Creek as your service provider. We agree, Matt is the amazing. It was great to assist you with your service needs and we look forward to a future visit! Have an awesome day!

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