INFINITI of Coconut Creek - Service Center
Coconut Creek, FL
126 Reviews of INFINITI of Coconut Creek - Service Center
My service rep Denni is a true professional . Dealership is well run and friendly. I will continue to purchase and service my vehicles there. Dealership is well run and friendly. I will continue to purchase and service my vehicles there. More
My sales person, Ralph Reichhold, was terrific. He has helped me lease cars in the past and this time as always, was accommodating and efficient. He listened to what I requested and needed and did He has helped me lease cars in the past and this time as always, was accommodating and efficient. He listened to what I requested and needed and did his best to ensure that I had a positive experience and walked away happy. More
Dealership also services Ford/Mercury products on the same service drive. I was quoted $2,600 for diagnostic charges and a headlight repair for my Ford Taurus. I refused the work. I then went to Margate same service drive. I was quoted $2,600 for diagnostic charges and a headlight repair for my Ford Taurus. I refused the work. I then went to Margate Ford and they replaced the headlight bulb for a total cost of $85.00. The labor rate for Ford at Infiniti of Coconut Creek was $280 per hour. It is $199 per hour at Margate Ford. I was very angry about being quoted $2,600 for a repair which ultimately cost me $85. I shared my concerns with the service director and attempted to meet with the dealer. I was asked if I had an appointment and then was told that he was not available. I do not drive an Infiniti but service is service! More
professionable, courtious n very knowledgable plus ready when they said it would be - an customer friendkly waiting room- Denni Ulloa was excellent when they said it would be - an customer friendkly waiting room- Denni Ulloa was excellent More
Was great experience. Ralph Reichel had been amazing leased my last 3 cars from infinity coconut creek. Awesome experiences Ralph Reichel had been amazing leased my last 3 cars from infinity coconut creek. Awesome experiences More
Ralph was great to deal with he answered all my questions and concerns when purchasing my car. Infinity was excellent to do business with as well. and concerns when purchasing my car. Infinity was excellent to do business with as well. More
Nash, as always was awesome. I've been bringing my vehicle to Infiniti of CC for quite some time. They are very courteous and professional. I would highly recommend using them fo I've been bringing my vehicle to Infiniti of CC for quite some time. They are very courteous and professional. I would highly recommend using them for all your service needs!! More