INFINITI of Coconut Creek - Service Center
Coconut Creek, FL
126 Reviews of INFINITI of Coconut Creek - Service Center
Exceptional Service Frank G. the Service Consultant was amazing, Great service ,, went over and beyond. very knowledgeable. would recommend very highly to friends and a Frank G. the Service Consultant was amazing, Great service ,, went over and beyond. very knowledgeable. would recommend very highly to friends and associates alike . Great Work and a Great team More
GREAT SERIVICE - SEE STEVE BUSSIUS, WONDERFUL DEALERSHIP I moved to Florida about 3 months ago and was concerned about where I should take my car for service. In the state that I used to live in, I used the I moved to Florida about 3 months ago and was concerned about where I should take my car for service. In the state that I used to live in, I used the dealership where I bought my Infiniti and was always pleased. In my new home, I chose to use a dealership and had the choice of two Infiniti dealerships and chose to go to the one in Coconut Creek. What a great decision!! Upon my arrival I was greeted by a very nice person who set me up with a very friendly and professional service representative, Steve Bussius. Steve has been wonderful! Very caring and understanding, and professional of course. I needed new tires and he found a special that he could honor which saved me the cost of one tire as the special was buy 3, get the 4th for $1. I couldn't have been more pleased. I highly recommend this dealership. Their employees are very friendly and professional and provide great customer service. I won't go anywhere else. More
took my car in for service BILL assisted me Went in for service BILL assisted me and mom swiftly with getting us a loaner car and called me an hour later explaining to me what the problem was wi Went in for service BILL assisted me and mom swiftly with getting us a loaner car and called me an hour later explaining to me what the problem was with my vehicle and the pricing about 2 hours later he calls to tell me everything was done and they also completed extra maintenance work that my warranty covers so I wouldn’t have to come back for it A1 Service More
Great Dealership - from sales to service. Over the last 10 years or so, I have purchased 3 cars from Infiniti of Coconut Creek Infiniti. From Sales to Service I have always left the dealershi Over the last 10 years or so, I have purchased 3 cars from Infiniti of Coconut Creek Infiniti. From Sales to Service I have always left the dealership happy. I have purchased cars from some of Infiniti's competitors over the years and I have yet to work with anyone as professional, efficient, friendly and honest. My father worked in the car business for many years and it has become something of a running joke between us that whenever I leave Coconut Creek Infiniti I will relate my experience with him and everytime he says something like "I have never heard of a dealership doing that". I recommend them (specifically Ralph from Sales and Nash from Service) to anyone looking to purchase or service a vehicle. RS More
Excellent service I go there to get an oil change every 4 months, , for they provide the best rate around town and going there I know I’m getting it properly! They are I go there to get an oil change every 4 months, , for they provide the best rate around town and going there I know I’m getting it properly! They are customer service friendly and professional. More
NEXT BEST THING TO BEING THERE-HOME My wife, my son and I all have our cars serviced at Infiniti of Coconut Creek. My son decided when it was time to purchase a car that it had to be an My wife, my son and I all have our cars serviced at Infiniti of Coconut Creek. My son decided when it was time to purchase a car that it had to be an Infiniti. Just like I used to go to the same service garage with my father, my son and I have been going to Infiniti of Coconut Creek pretty much every Saturday, for a car wash and to see our friend who happens to be our Service Advisor, Naseem (Nash) Saleem. Nash is always genually happy to see us as we are him. Sometimes we talk shop, sometimes we just talk. He always has my best interests at heart. I trust this man completely. He knows when it comes to my wife’s Infiniti EX37 or my sons Q60, the bottom line is not the bottom line. The bottom line is always having their two cars safe and reliable. Of course I drive the fifteen year, (young 2004) Nissan Murano. Nash knows that I don’t need every T crossed and every I dotted. I just need a car that runs, is reliable, and is safe. A little rattle here or a little squeak there, if Nash says I can overlook it I do. If he says fix, I do that too. I trust this man and in his absence anyone in the service department completely. Nash is very knowledgeable, not just about cars but on any subject. My son looks up to him and yes, I do as well. I cannot finish this review without giving a shout out to Miles who always greets us upon arrival with a smile, a handshake and a good word. He kind of reminds me of my uncle who I was always happy to see when I was growing up in New York. He’s a great guy. One day when Nash says It’s time to let the Murano go, I know My next car will be an Infiniti. An Infiniti purchased at Infiniti of Coconut Creek. More
Excellent Service Very impressed by the timeliness of the service. The service representative kept me abreast of the cost and the work to be done to get my approval. Very impressed by the timeliness of the service. The service representative kept me abreast of the cost and the work to be done to get my approval. More
Outstanding Nash always takes great care of me and my vehicle. Would definitely recommend this dealer. All employees friendly and professional. Waiting lounge is Nash always takes great care of me and my vehicle. Would definitely recommend this dealer. All employees friendly and professional. Waiting lounge is extremely nice. More
Just Like Family I came into Infinity of Cocount Creek to see Nash - the best service advisor I have met in 30 years. I came to make an appointment for an oil change a I came into Infinity of Cocount Creek to see Nash - the best service advisor I have met in 30 years. I came to make an appointment for an oil change and filter. Nash said "How about Now" He checked my cars history and said he could get me in and out in about an hour (Which I was)! As usual the service was great, Nash was friendly and informative and as this is the first time I waited for my car as opposed to getting a loaner, I was able to watch the car being serviced. I was impressed. The service area was clean, and Anthony who worked on my car was friendly, spoke about what he was doing, did not rush the service and checked just about everything imaginable. I could never see taking my Infinity anywhere else. In fact the Infinity is my wife's car and I drive an older Nissan Murano. I am going to start servicing my Murano at Infinity of Coconut Creek as well. Why go anywhere else! More
Great Service This is my third Infiniti and one of the main reasons I continued to stay with Infiniti was their service. Not that I have really had any real issues This is my third Infiniti and one of the main reasons I continued to stay with Infiniti was their service. Not that I have really had any real issues with my car, but whenever I needed anything from a nail in my tire, a light that went on, or just needed a car wash, Steve Sellick in service was always great, getting me in and out of the dealership fast. More