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INFINITI of Coconut Creek

Coconut Creek, FL

4.6
885 Reviews
INFINITI of Coconut Creek carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Coconut Creek. No matter what vehicle you might have in mind, we've got the perfect fit for you. We have competitive INFINITI lease specials on our new car inventory. INFINITI of Coconut Creek also has an extensive collection of certified pre-owned INFINITI vehicles for sale at affordable prices. Whether you're looking for new or pre-owned, INFINITI of Coconut Creek is your trusted dealership in the Fort Lauderdale area.
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5501 West Sample Road

Coconut Creek, FL

33073

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Showing 885 reviews

March 23, 2023

I just purchased a Infiniti QX50 from Infiniti of Coconut Creek and wanted to say what a pleasure it was to to do business with them and my salesman Ralph Reichold. Ralph and I discussed what I was looking More

by Duckcreekview
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

INFINITI of Coconut Creek responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Infiniti QX50! If there is anything else Ralph can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Crowley General Manager INFINITI Mike@infcc.com

March 19, 2023

I have purchased many cars and dealt with many dealers, all over the country during the past 30 years. I recently purchased an Infinity QX80 from this dealership. Ralph Reichhold is by far the most profess More

by Emila's Dad
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

INFINITI of Coconut Creek responded

Thank you so much for your excellent review! We are so glad that Ralph had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new QX80, and don't hesitate to reach out if you need anything else. Michael Crowley General Manager INFINITI Mike@infcc.com

March 18, 2023

Leased my 5th or 6th Infiniti from Ralph Reichold at Infiniti of Coconut Creek! Professional, efficient, knowledgeable! Always returns my calls promptly. Even sent a personal note of thanks for leasin More

by Michael Lloyd Blum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

INFINITI of Coconut Creek responded

Thank you for sharing your experience with us, Michael! We're happy to hear it went well and hope you enjoy your new QX50. We truly appreciate your feedback! Michael Crowley General Manager INFINITI Mike@infcc.com

March 17, 2023

Ralph reichold, in sales, helped me with a new car lease, quickly and very efficiently More

by Lness001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

INFINITI of Coconut Creek responded

It's great to hear that Ralph was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI of Coconut Creek! Michael Crowley General Manager INFINITI Mike@infcc.com

March 17, 2023

I’ve been an Infiniti customer for the last 10 years. I love my car and don’t think I’ll ever switch over to a different make of vehicle. More

by jazzylocks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goldbert Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

INFINITI of Coconut Creek responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI of Coconut Creek. Michael Crowley General Manager INFINITI Mike@infcc.com

March 16, 2023

They are organized and they did not waste my time! Thank you Anthony! I will not go any where else! More

by Lerner6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service
Mar 17, 2023 -

INFINITI of Coconut Creek responded

Thanks for sharing your thoughts about your experience with INFINITI of Coconut Creek. We appreciate your business and hope to see you again soon! Michael Crowley General Manager INFINITI Mike@infcc.com

March 14, 2023

Infiniti of Coconut Creek has absolutely acquired me as a customer. I got a better deal than I even expected. My salesman along with the dealership’s management has made me feel like a valuable Infiniti co More

by Jason8040
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MJ Momplaisir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jason8040 responded

Infiniti of Coconut Creek has absolutely acquired me as a customer. I got a better deal than I even expected. My salesman along with the dealership’s management has made me feel like a valuable Infiniti consumer…

March 14, 2023

Ralph assisted me with my new lease - 2023 Infinity Q50. I received outstanding service. He was very thorough. More

by hlstewart1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

INFINITI of Coconut Creek responded

It's fantastic to hear that Ralph provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing INFINITI of Coconut Creek! Michael Crowley General Manager INFINITI Mike@infcc.com

March 09, 2023

Ralph Reichhold would be the only person within the CC dealership that I would consider doing business with. Ralph is an absolute pleasure to speak to, very genuine and knowledgeable, as he clearly unders More

by stufeinzig
Recommend Dealer
No
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

INFINITI of Coconut Creek responded

We appreciate your business and your kind comments regarding your experience with Ralph. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om

March 03, 2023

Dealership also services Ford/Mercury products on the same service drive. I was quoted $2,600 for diagnostic charges and a headlight repair for my Ford Taurus. I refused the work. I then went to Margate More

by smicherone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Mar 07, 2023 -

INFINITI of Coconut Creek responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om

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