INFINITI of Coconut Creek | Page 89

One of the nicest dealer facilities that I have ever visited. Spacious areas where customer works with sales people makes dealing with this dealership very pleasant and painless. Even has a Starbucks visited. Spacious areas where customer works with sales people makes dealing with this dealership very pleasant and painless. Even has a Starbucks coffee / snack counter setup adjacent to customer waiting lounge. Courteous and knowledgeable sales people very customer friendly. How can it get any better?? More

Mark went above and beyond the call of duty and made the deal. The showroom was clean and the staff was friendly. Infinit of Coconut Creek has earned my business and I will gladly recommend them for anyo deal. The showroom was clean and the staff was friendly. Infinit of Coconut Creek has earned my business and I will gladly recommend them for anyone looking for a pleasant buying experience. More

Mark Retzin was extremely helpful in helping us choose our new car. He spent over six hours with us showing us the available models and allowing us to test drive and choose our new car. He was very meti our new car. He spent over six hours with us showing us the available models and allowing us to test drive and choose our new car. He was very meticulous and patient in answering our questions and made us extremely comfortabl with our choice. I would highly recommend him to friends and will certainl refer friends to him becaue of how professional and courteous he was in our dealings. More

Excellent experience...they really did a superb job in earning my business... I am very happy with everything. I really thought we were not going to be able to make the deal yet they did. The sale execut earning my business... I am very happy with everything. I really thought we were not going to be able to make the deal yet they did. The sale executive and the sales manager were excellent. I was never pressured...it was comfortable decision. Dealt with Mark Retzkin and Rick Namm More

Brendan Smith was excellent. He made the entire purchase from start to finish fun and easy. I was comfortable with the price. The vehicle was clean and handles great. I have never seen a vehicle with this m from start to finish fun and easy. I was comfortable with the price. The vehicle was clean and handles great. I have never seen a vehicle with this much technology. I have the best nav, stereo, ipod, and even 4 cameras to help me park! The EX35 is also one of the safest cars on the road. I love driving it. I drove the others, and the EX35 is by far the best car in its class. I also priced other dealers, and Coconut Creek had the best prices by a mile. No hassle-just my style :-) More

We had the best experience with this dealership. Better than any other, even Nissan. We have had Nissan's for 15 years, but this was the best experience ever, knowledge, coutesies, teaching us how to do ce than any other, even Nissan. We have had Nissan's for 15 years, but this was the best experience ever, knowledge, coutesies, teaching us how to do certain things in the car and doing some for us. Everything was fantastic. And by the way, WE LOVE THE CAR. See you in 42 months for our new lease or maybe before. Thanks again for all your help and also help in helping us decide that this was the car for us. I think everyone went out of their way to be helpful and as pleasant as could be. Even the negotiating part wasn't bad. We worked it out to both our satisfactions... thanks for you interest in how we are doing with the car and we appreciate the fact that you care enough to follow through. Jan Sloves Greenberg More

I leased my 3rd Infiniti from this dealership and Larry I leased my 3rd Infiniti from this dealership and Larry Karlin was my salesman each time. Not only was I completely satisfied, but I have referred I leased my 3rd Infiniti from this dealership and Larry Karlin was my salesman each time. Not only was I completely satisfied, but I have referred several business associates who have also purchased or leased from Larry at Infiniti of Coconut Creek. Gabriel was professional and knowledgeable about financing options. He recommended products which saved me time and hassle when service was required. I was hesitant to buy road hazard protection, and had some buyers remorse afterward. However, after having to replace 3 tires resulting from road debris, I realized that he actually saved me several hundred dollars. My experience with the service department has also been exceptional. My service advisor Steve Fisher, and Mike the service manager have been nothing less than courteous every time, at every service interval. If I needed a loaner, it was waiting for me. And I was greeted by name. Imagine that! When my current lease is up, I will have driven almost 150,000 miles on 3 Infinitis. I will not even consider going to another dealer, as I cannot imagine having a better experience than these folks have provided. Sure, I probably could have saved a few dollars by doing more shopping around, but my time is valuable also. These guys are worth every dollar they earn and I'll continue to refer my friends to Larry, Gabriel and Steve. More

09/06/2008 - I visited dealership to acquire a new vehicle. I had a trade in which they "appraised", I was then presented with a printout from Kelly Blue Book (kbb.com) to support the value they were vehicle. I had a trade in which they "appraised", I was then presented with a printout from Kelly Blue Book (kbb.com) to support the value they were offering for my vehicle. The number on the report was actually $1200- less than the KBB value for the same vehicle for the same condition! When I requested that they show me the KBB value from the website, the only way they were able to duplicate the value was to remove all the "standard" equipment that the car comes with! In my book this is a dishonest and unfair trade practice. To manipulate and present a printout from a 3rd party to support your valuation, is bad business. More