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INFINITI of Coconut Creek

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.6
885 Reviews
INFINITI of Coconut Creek carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Coconut Creek. No matter what vehicle you might have in mind, we've got the perfect fit for you. We have competitive INFINITI lease specials on our new car inventory. INFINITI of Coconut Creek also has an extensive collection of certified pre-owned INFINITI vehicles for sale at affordable prices. Whether you're looking for new or pre-owned, INFINITI of Coconut Creek is your trusted dealership in the Fort Lauderdale area.
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5501 West Sample Road

Coconut Creek, FL

33073

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Showing 885 reviews

May 18, 2023

WOW! !! THE MOST AMAZING EXPERIENCE EVER!!!! Dan Norris, John Vitale and Gabriel Rucco over extended themselves in the assurance of mine and my families ha More

by ivanitzkowitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Rucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

INFINITI of Coconut Creek responded

Thanks for sharing your thoughts about your experience with INFINITI of Coconut Creek. We appreciate your business and hope to see you again soon! Michael Crowley General Manager INFINITI Mike@infcc.com

May 15, 2023

Sales staff (Fernando) excellent, Sales Manager (Ricardo Alonzo) excellent, Finance Service (Gabriel Lenchus) excellent, Service personnel- Needs improvement More

by Wendell
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Fernando Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Alonzo (excellent), Gabriel Lenchus(excellent)
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May 16, 2023 -

INFINITI of Coconut Creek responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Crowley General Manager INFINITI Mike@infcc.com

May 08, 2023

The advisor took advantage of me and robbed me out my pockets did not like More

by T.edie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shai
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May 12, 2023 -

INFINITI of Coconut Creek responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om

April 11, 2023

My service rep Denni is a true professional . Dealership is well run and friendly. I will continue to purchase and service my vehicles there. More

by loufunds88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denni ULLOA
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Apr 11, 2023 -

INFINITI of Coconut Creek responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Denni met your expectations. Thank you again for choosing INFINITI of Coconut Creek, we look forward to having you as one of our valued customers for many more years to come! Michael Crowley General Manager INFINITI Mike@infcc.com

April 10, 2023

Awesome experience. Friendly and knowledgeable staff. They make sure you leave happy and follow up after your purchase. Highly recommend Dayton. More

by Yvette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dayton
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Apr 11, 2023 -

INFINITI of Coconut Creek responded

Yvette, Thank you for taking the time to share your thoughts on working with Dayton and our team. We're glad to hear we delivered such a great experience! Michael Crowley General Manager INFINITI Mike@infcc.com

April 06, 2023

I’ve been dealing with infinity of coconut creek for close to 20 years and always satisfied More

by Ldoclmf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

INFINITI of Coconut Creek responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Crowley General Manager INFINITI Mike@infcc.com

March 31, 2023

Totally a professional organization! Will only return to Infiniti for service on my SUV! Thank you! More

by Gpsimons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goldbert Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

INFINITI of Coconut Creek responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Crowley General Manager INFINITI Mike@infcc.com

March 30, 2023

As a loyal Infiniti customer my transaction at Infiniti of Coconut Creek was quick and easy. Their staff was very professional and friendly, I Highly recommend them. More

by achc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goldbert Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

INFINITI of Coconut Creek responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI of Coconut Creek! Michael Crowley General Manager INFINITI Mike@infcc.com

March 30, 2023

Ralph Reichold made my 1st lease for my company a breeze - stellar service - my very first Infiniti and it will not be my last. Thanks to Ralph & Gary over at the coconut creek location. More

by Kelsey Phinazee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary in finance
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Mar 31, 2023 -

INFINITI of Coconut Creek responded

Thanks, Kelsey, for sharing your thoughts about your experience with INFINITI of Coconut Creek. We appreciate your business and hope to see you again soon! Michael Crowley General Manager INFINITI Mike@infcc.com

March 29, 2023

My sales person, Ralph Reichhold, was terrific. He has helped me lease cars in the past and this time as always, was accommodating and efficient. He listened to what I requested and needed and did More

by Glod47
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

INFINITI of Coconut Creek responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Crowley General Manager INFINITI Mike@infcc.com

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