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INFINITI of Coconut Creek
Coconut Creek, FL
891 Reviews
INFINITI of Coconut Creek carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Coconut Creek. No matter what vehicle you might have in mind, we've got the perfect fit for you. We have competitive INFINITI lease specials on our new car inventory. INFINITI of Coconut Creek also has an extensive collection of certified pre-owned INFINITI vehicles for sale at affordable prices. Whether you're looking for new or pre-owned, INFINITI of Coconut Creek is your trusted dealership in the Fort Lauderdale area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 891 reviews
May 11, 2019
Attention to detail is awesome My rep, Bill, was very attentive to detail and communicated very well the work that was being done. He worked hard to get me the best pricing and the My rep, Bill, was very attentive to detail and communicated very well the work that was being done. He worked hard to get me the best pricing and the service was impeccable. Called me back on his day off to return my message. AWESOME! More
by gabegomez@latin-beat.com
Employees Worked With
Bill
May 01, 2019
Ms.Q70L The experience at coconut Infiniti was outstanding. Everyone was super nice and helpful. A big thanks to Kevin, Larry and Ameike. Thanks for everythin The experience at coconut Infiniti was outstanding. Everyone was super nice and helpful. A big thanks to Kevin, Larry and Ameike. Thanks for everything. I was very please with the service I received from you guys. More
by Pearl2015
Employees Worked With
Larry, Kevin and Ameike.
April 26, 2019
Great customer service! My service advisor Frank G. was super! This place is expensive, but they are very good. Exceptional customer sservice from beginning to end of the pro My service advisor Frank G. was super! This place is expensive, but they are very good. Exceptional customer sservice from beginning to end of the process. More
by Martie
Employees Worked With
Frank Guidice
April 19, 2019
As always a good experience Brought my Q70 for service yesterday. Naseem, my service advisor was great as he has always been. The service was done promptly! I really love this Brought my Q70 for service yesterday. Naseem, my service advisor was great as he has always been. The service was done promptly! I really love this dealership, friendly staff very welcoming. More
by SMUR 06
Employees Worked With
Nasseem
April 06, 2019
Initial Inspection I was greeted and taken care of immediately by Frank. He was Friendly, Professional, Courteous. The wait time was minimal and my vehicle was returned I was greeted and taken care of immediately by Frank. He was Friendly, Professional, Courteous. The wait time was minimal and my vehicle was returned washed More
by !1234567
March 28, 2019
Exceptional Service Frank G. the Service Consultant was amazing, Great service ,, went over and beyond. very knowledgeable. would recommend very highly to friends and a Frank G. the Service Consultant was amazing, Great service ,, went over and beyond. very knowledgeable. would recommend very highly to friends and associates alike . Great Work and a Great team More
by ccalver
Employees Worked With
Frank Guidice
March 18, 2019
AWFUL HORRIBLE Service. NEVER GO THERE AWFUL HORRIBLE Service. There is no Option for NO Star that I could choose..... Sales rep MCArthur Commited for one price and Went to Sign the Purcase AWFUL HORRIBLE Service. There is no Option for NO Star that I could choose..... Sales rep MCArthur Commited for one price and Went to Sign the Purcase order and Noticed that was not the negotiated price. Finance Director says he can't give that price. What they are DOING??? More
by John Singh
Employees Worked With
MCArthur Victor, Amieke Reid, Larry Ramie
March 18, 2019
They don’t keep the promised OTD- Hidden price Caution: Please avoid this store Here is my story, My name is Charles, I was offered a QX60(2015) for 24500 OTD by the sale representative Mr. Caution: Please avoid this store Here is my story, My name is Charles, I was offered a QX60(2015) for 24500 OTD by the sale representative Mr. MacArthur I drove from Kendall to Coconut creek (on Saturday morning 9:20AM) twice and finally made the deal at 1 30PM. The title was changed, The Insurance included, The car was detailed and I was signing the papers with the Finance Manager Amieke Reid and found that the OTD was 25136. I was shocked and its been hidden. Also he cleverly increased the finance term from 60 months to 72 Months. He also brilliantly created a story and didn’t transfer my old Tag and put a new Tag and charged $499 more. So we found that and inquired about him he clearly lies I don’t know the price and he went out and talked for long time to someone (Hope the Finance Director: Larry Ramie) and gave the same answer and he simply said you can cancel the deal. We asked him to bring your manager and he didn’t. We went to Mr. Finance Director: Larry Ramie’s room and called MacArthur and asked about the OTD $24500. He honestly said the same in front of him. But Larry Ramie’s answer was very disrespectful after we spend 7 hours in the store. 1) The best part of the wonderful story was went home around 11 30 AM and MacArthur called us to comeback the OTD is agreed for $24500. 2) Simply the Finance Manager Amieke Reid walked away and we were wondering like why these guys are behaving like that. We supposed to go home and came back for this wonderful story? 3) Even they haven’t admitted their mistake 4) They refused to talk to the Manager Mike Crowley. 5) It was a very frustrating day for my family. More
by Cp_Qx60
Employees Worked With
Sales representative Mr. MacAuthar , Finance Manager Amieke Reid and Finance Director: Larry Ramie
February 25, 2019
Horrible experience : Stay away -there are better options I cant say enough about how poor the service was at this dealership. We leased an SUV and was told by the sales representive Moe (don’t deal with him I cant say enough about how poor the service was at this dealership. We leased an SUV and was told by the sales representive Moe (don’t deal with him) that we just needed 10,000 miles per year given our driving habits. We relied on his experience and expertise. Well it turned out that amount was not nearly enough and at the end of our lease we exceeded the mileage limit which cost us an extra $2500.00. When we addressed this with management at Coconut Creek, they gave us the run around. Further, the end of lease document was forged. Yes forged. The individuals who ignored us, refused to take our calls or answer our letters included Mike Crowley, manager, Larry Ramie, in finance, New Sales Manger Jeffery Poole. We’ve been leasing luxury vehicles for years including Porche, Mercedes and BMW. Never have we need treated so unprofessionally and experienced such unethical conduct. There are many options out there. Trust me stay far away from Infiniti at Coconut Creek. UPDATE: This dealership addressed my concerns to my satisfaction and I now recommend them. More
by PorcheVisa1
Employees Worked With
Larry Ramie, Mike Crowley, Jeffery Poole, Moe
October 04, 2018
GREAT SERIVICE - SEE STEVE BUSSIUS, WONDERFUL DEALERSHIP I moved to Florida about 3 months ago and was concerned about where I should take my car for service. In the state that I used to live in, I used the I moved to Florida about 3 months ago and was concerned about where I should take my car for service. In the state that I used to live in, I used the dealership where I bought my Infiniti and was always pleased. In my new home, I chose to use a dealership and had the choice of two Infiniti dealerships and chose to go to the one in Coconut Creek. What a great decision!! Upon my arrival I was greeted by a very nice person who set me up with a very friendly and professional service representative, Steve Bussius. Steve has been wonderful! Very caring and understanding, and professional of course. I needed new tires and he found a special that he could honor which saved me the cost of one tire as the special was buy 3, get the 4th for $1. I couldn't have been more pleased. I highly recommend this dealership. Their employees are very friendly and professional and provide great customer service. I won't go anywhere else. More
by turboluvax2
Employees Worked With
Steve Bussius
