INFINITI of Coconut Creek

GREAT SERIVICE - SEE STEVE BUSSIUS, WONDERFUL DEALERSHIP I moved to Florida about 3 months ago and was concerned about where I should take my car for service. In the state that I used to live in, I used the I moved to Florida about 3 months ago and was concerned about where I should take my car for service. In the state that I used to live in, I used the dealership where I bought my Infiniti and was always pleased. In my new home, I chose to use a dealership and had the choice of two Infiniti dealerships and chose to go to the one in Coconut Creek. What a great decision!! Upon my arrival I was greeted by a very nice person who set me up with a very friendly and professional service representative, Steve Bussius. Steve has been wonderful! Very caring and understanding, and professional of course. I needed new tires and he found a special that he could honor which saved me the cost of one tire as the special was buy 3, get the 4th for $1. I couldn't have been more pleased. I highly recommend this dealership. Their employees are very friendly and professional and provide great customer service. I won't go anywhere else. More

Responsive and Caring Ralph always makes us feel welcome and cares about our family’s needs. This is our 4th Infiniti, and we couldn’t be happier! Ralph was reasonable and Ralph always makes us feel welcome and cares about our family’s needs. This is our 4th Infiniti, and we couldn’t be happier! Ralph was reasonable and flexible when helping our family after an accident. My family chose INFINITI for the fourth time because our QX80 saved us from very serious injury. The car’s safety features did everything they were supposed to do to keep us safe. We are very grateful. More

took my car in for service BILL assisted me Went in for service BILL assisted me and mom swiftly with getting us a loaner car and called me an hour later explaining to me what the problem was wi Went in for service BILL assisted me and mom swiftly with getting us a loaner car and called me an hour later explaining to me what the problem was with my vehicle and the pricing about 2 hours later he calls to tell me everything was done and they also completed extra maintenance work that my warranty covers so I wouldn’t have to come back for it A1 Service More

Great Dealership - from sales to service. Over the last 10 years or so, I have purchased 3 cars from Infiniti of Coconut Creek Infiniti. From Sales to Service I have always left the dealershi Over the last 10 years or so, I have purchased 3 cars from Infiniti of Coconut Creek Infiniti. From Sales to Service I have always left the dealership happy. I have purchased cars from some of Infiniti's competitors over the years and I have yet to work with anyone as professional, efficient, friendly and honest. My father worked in the car business for many years and it has become something of a running joke between us that whenever I leave Coconut Creek Infiniti I will relate my experience with him and everytime he says something like "I have never heard of a dealership doing that". I recommend them (specifically Ralph from Sales and Nash from Service) to anyone looking to purchase or service a vehicle. RS More

Excellent service I go there to get an oil change every 4 months, , for they provide the best rate around town and going there I know I’m getting it properly! They are I go there to get an oil change every 4 months, , for they provide the best rate around town and going there I know I’m getting it properly! They are customer service friendly and professional. More

Sold us a CPO that was previously stolen and damaged DO NOT contract with Infiniti of Coconut Creek dealership!!!! Infiniti of Coconut Creek sold us a Certified Pre-Owned Infiniti vehicle with the repre DO NOT contract with Infiniti of Coconut Creek dealership!!!! Infiniti of Coconut Creek sold us a Certified Pre-Owned Infiniti vehicle with the representation of a clean vehicle history. However, WE recently discovered that the vehicle previously had a stolen-recovery police report with an insurance payout of over $14,000 in mechanical damages and over $3,000 in body damage. The vehicles history was all documented in the Infinitinet DBS National Service History, yet Infiniti of Coconut Creek proceeded to certify this vehicle, advertise it and sell it as a clean “Certified Pre Owned”. This dealership knowingly advertised and sold this vehicle with misrepresentation. We contacted Infiniti of Coconut Creek the same day we discovered the actual vehicle’s history and they refused to rectify the situation to make us whole. TERRIBLE DEALERSHIP PRACTICES, DO NOT DEAL WITH INFINITI OF COCONUT CREEK!!!!! More

NEXT BEST THING TO BEING THERE-HOME My wife, my son and I all have our cars serviced at Infiniti of Coconut Creek. My son decided when it was time to purchase a car that it had to be an My wife, my son and I all have our cars serviced at Infiniti of Coconut Creek. My son decided when it was time to purchase a car that it had to be an Infiniti. Just like I used to go to the same service garage with my father, my son and I have been going to Infiniti of Coconut Creek pretty much every Saturday, for a car wash and to see our friend who happens to be our Service Advisor, Naseem (Nash) Saleem. Nash is always genually happy to see us as we are him. Sometimes we talk shop, sometimes we just talk. He always has my best interests at heart. I trust this man completely. He knows when it comes to my wife’s Infiniti EX37 or my sons Q60, the bottom line is not the bottom line. The bottom line is always having their two cars safe and reliable. Of course I drive the fifteen year, (young 2004) Nissan Murano. Nash knows that I don’t need every T crossed and every I dotted. I just need a car that runs, is reliable, and is safe. A little rattle here or a little squeak there, if Nash says I can overlook it I do. If he says fix, I do that too. I trust this man and in his absence anyone in the service department completely. Nash is very knowledgeable, not just about cars but on any subject. My son looks up to him and yes, I do as well. I cannot finish this review without giving a shout out to Miles who always greets us upon arrival with a smile, a handshake and a good word. He kind of reminds me of my uncle who I was always happy to see when I was growing up in New York. He’s a great guy. One day when Nash says It’s time to let the Murano go, I know My next car will be an Infiniti. An Infiniti purchased at Infiniti of Coconut Creek. More

Great Dealership...!! Great salesperson and great customer service i would recommend anyone to go here to buy thier vehicle .. they treat you like they want your business.. Great salesperson and great customer service i would recommend anyone to go here to buy thier vehicle .. they treat you like they want your business... i must mention Reggie was exceptionally professional and explain all we need to knw up until delivery of the vehicle. He was also helpful when we call him days after with questions about our new sports Infinity Q59 More

Excellent Service Very impressed by the timeliness of the service. The service representative kept me abreast of the cost and the work to be done to get my approval. Very impressed by the timeliness of the service. The service representative kept me abreast of the cost and the work to be done to get my approval. More