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INFINITI of Coconut Creek
Coconut Creek, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 891 reviews
sales men and service personnel are doing good job From day of lease sales person (moe) was full of information about the car that i leased. The service deportment performance has been great on taking From day of lease sales person (moe) was full of information about the car that i leased. The service deportment performance has been great on taking care small thing that some time need adjusting. More
Great sale department. I was very impressed with the professionalism and personal attention of the salesman and manager of the dealer. This is my third Infinity from Infinity of Coconut Creek. professionalism and personal attention of the salesman and manager of the dealer. This is my third Infinity from Infinity of Coconut Creek. More
Everyone I dealt with were exceptional. Yamil is a great sales person, made me feel very comfortable, knowledgeable & patient, Chris was great and whenever I had questions, he answered them right away. I hi sales person, made me feel very comfortable, knowledgeable & patient, Chris was great and whenever I had questions, he answered them right away. I highly recommend this place and will be coming back for sure! More
Great Service Again I have been taking my G37 to Coconut Creek Infiniti for years. Steve Sellick, Service Consultant always provides me with great service. The entire c I have been taking my G37 to Coconut Creek Infiniti for years. Steve Sellick, Service Consultant always provides me with great service. The entire crew is very friendly and efficient, especially Miles. When Steve is not available, I ask for Troy because he's great too! This is a great dealership with outstanding service. More
All staff very professional and very friendly. especially "Nash" he always solves all my provlemas with my car., I just trust to Nash, thank you Nash. especially "Nash" he always solves all my provlemas with my car., I just trust to Nash, thank you Nash. More
Best car buying experience No hassle buying experience at a great price. Everyone was a pleasure to deal with and very professional.it was a seamless transaction with everything No hassle buying experience at a great price. Everyone was a pleasure to deal with and very professional.it was a seamless transaction with everything taken care of efficiently. More
Unethical sales practices . Spoke to "Buyback Billy". Their Facebook page had a buyback/sale event, wanted to get out of my 2017 Lexus lease in which I am upside down on. They said " we can buy you out a Their Facebook page had a buyback/sale event, wanted to get out of my 2017 Lexus lease in which I am upside down on. They said " we can buy you out and strive to get you into a new Infiniti with ZERO DOWN. After I get there I am told you need to come up with $5K for the negative equity. I told you all this before I wasted my time and came in. Shame on you Infiniti of Coconut Creek. I will let people know how you operate. More
Infiniti body shop repaired my vehicle. Silvya ensured an outstanding repair. My service advisor Steve Sellick was outstanding ensuring scheduled service was complete. Excellent service! outstanding repair. My service advisor Steve Sellick was outstanding ensuring scheduled service was complete. Excellent service! More
Horrible Customer Care and ZERO Follow Through f I could rate ZERO stars I would. WORST customer care ever!! Very typical USED CAR SALESMAN treatment. Would never step a foot in their dealership f I could rate ZERO stars I would. WORST customer care ever!! Very typical USED CAR SALESMAN treatment. Would never step a foot in their dealership ever again. Once sale was made on a 2019 Jeep, the niceness disappeared. Made promises that were followed by, you bought the car AS-IS. I understand what AS-IS means, however if you say you are going to take care of something, then follow through. And not just the salesman, the sales managers are NO better. Stay away!! More
DISHONEST AND DANGEROUS This is the most untrustworthy, scummy dealership I have ever encountered. I purchased an Infiniti from them in 2014 and I thought it would be safe to This is the most untrustworthy, scummy dealership I have ever encountered. I purchased an Infiniti from them in 2014 and I thought it would be safe to buy a second car from them. They ended up selling me a car that should not have ever left the lot, never passed any safety or engine tests as required and when I tried to work it out with them they simply ignored me. I am a caretaker and hold someone else's life in my hands, which they were well aware of, and sold me the car with a smile all the while knowing it was not at all safe and had damages that would cost me more than the car. (they told me there was no damages and the car was safe to drive just another lie) I have had the car for two months and it has broken down three times already on my dime. Do not be fooled by the name of this dealership. They are extremely dishonest and will sell you a car that will break down the day you leave and will ignore your phone calls until you have to threaten with a lawyer. If you'd like to purchase a car that is safe and has actually gone to the correct safety and engine inspections, DO NOT go to Infiniti of Coconut Creek. The Used Car manager John Knuth is just as bad and cared less than my salesman. Once you leave the lot they don't care about you anymore so please do not make the same mistake I did and have to live this nightmare. They told me the car was in good condition and I later found out there are so many problems it will cost me more than the car. Stay away from Infiniti of Coconut Creek. Worse than anything they have continued to lie about everything my mechanics can prove were pre-existing and I am going to have to hire a lawyer since they will not return my calls. Please save yourself my headache and buy a car somewhere else! More