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INFINITI of Coconut Creek
Coconut Creek, FL
886 Reviews
INFINITI of Coconut Creek carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Coconut Creek. No matter what vehicle you might have in mind, we've got the perfect fit for you. We have competitive INFINITI lease specials on our new car inventory. INFINITI of Coconut Creek also has an extensive collection of certified pre-owned INFINITI vehicles for sale at affordable prices. Whether you're looking for new or pre-owned, INFINITI of Coconut Creek is your trusted dealership in the Fort Lauderdale area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 886 reviews
December 18, 2019
Best car buying experience No hassle buying experience at a great price. Everyone was a pleasure to deal with and very professional.it was a seamless transaction with everything No hassle buying experience at a great price. Everyone was a pleasure to deal with and very professional.it was a seamless transaction with everything taken care of efficiently. More
by Rob767b
Employees Worked With
Mario Vallejo, Moe Nadar
December 17, 2019
Unethical sales practices . Spoke to "Buyback Billy". Their Facebook page had a buyback/sale event, wanted to get out of my 2017 Lexus lease in which I am upside down on. They said " we can buy you out a Their Facebook page had a buyback/sale event, wanted to get out of my 2017 Lexus lease in which I am upside down on. They said " we can buy you out and strive to get you into a new Infiniti with ZERO DOWN. After I get there I am told you need to come up with $5K for the negative equity. I told you all this before I wasted my time and came in. Shame on you Infiniti of Coconut Creek. I will let people know how you operate. More
by gumball1963
Employees Worked With
Buyback Billy
November 17, 2019
Infiniti body shop repaired my vehicle. Silvya ensured an outstanding repair. My service advisor Steve Sellick was outstanding ensuring scheduled service was complete. Excellent service! outstanding repair. My service advisor Steve Sellick was outstanding ensuring scheduled service was complete. Excellent service! More
by rantedwards
Employees Worked With
Silvya Yovcheva, Steve Sellick
September 25, 2019
Horrible Customer Care and ZERO Follow Through f I could rate ZERO stars I would. WORST customer care ever!! Very typical USED CAR SALESMAN treatment. Would never step a foot in their dealership f I could rate ZERO stars I would. WORST customer care ever!! Very typical USED CAR SALESMAN treatment. Would never step a foot in their dealership ever again. Once sale was made on a 2019 Jeep, the niceness disappeared. Made promises that were followed by, you bought the car AS-IS. I understand what AS-IS means, however if you say you are going to take care of something, then follow through. And not just the salesman, the sales managers are NO better. Stay away!! More
by PatrickG
Employees Worked With
May 21, 2019
DISHONEST AND DANGEROUS This is the most untrustworthy, scummy dealership I have ever encountered. I purchased an Infiniti from them in 2014 and I thought it would be safe to This is the most untrustworthy, scummy dealership I have ever encountered. I purchased an Infiniti from them in 2014 and I thought it would be safe to buy a second car from them. They ended up selling me a car that should not have ever left the lot, never passed any safety or engine tests as required and when I tried to work it out with them they simply ignored me. I am a caretaker and hold someone else's life in my hands, which they were well aware of, and sold me the car with a smile all the while knowing it was not at all safe and had damages that would cost me more than the car. (they told me there was no damages and the car was safe to drive just another lie) I have had the car for two months and it has broken down three times already on my dime. Do not be fooled by the name of this dealership. They are extremely dishonest and will sell you a car that will break down the day you leave and will ignore your phone calls until you have to threaten with a lawyer. If you'd like to purchase a car that is safe and has actually gone to the correct safety and engine inspections, DO NOT go to Infiniti of Coconut Creek. The Used Car manager John Knuth is just as bad and cared less than my salesman. Once you leave the lot they don't care about you anymore so please do not make the same mistake I did and have to live this nightmare. They told me the car was in good condition and I later found out there are so many problems it will cost me more than the car. Stay away from Infiniti of Coconut Creek. Worse than anything they have continued to lie about everything my mechanics can prove were pre-existing and I am going to have to hire a lawyer since they will not return my calls. Please save yourself my headache and buy a car somewhere else! More
by Madandrippedoff
Employees Worked With
Moe, McCarther and John Knuth
May 11, 2019
Attention to detail is awesome My rep, Bill, was very attentive to detail and communicated very well the work that was being done. He worked hard to get me the best pricing and the My rep, Bill, was very attentive to detail and communicated very well the work that was being done. He worked hard to get me the best pricing and the service was impeccable. Called me back on his day off to return my message. AWESOME! More
by gabegomez@latin-beat.com
Employees Worked With
Bill
May 01, 2019
Ms.Q70L The experience at coconut Infiniti was outstanding. Everyone was super nice and helpful. A big thanks to Kevin, Larry and Ameike. Thanks for everythin The experience at coconut Infiniti was outstanding. Everyone was super nice and helpful. A big thanks to Kevin, Larry and Ameike. Thanks for everything. I was very please with the service I received from you guys. More
by Pearl2015
Employees Worked With
Larry, Kevin and Ameike.
April 26, 2019
Great customer service! My service advisor Frank G. was super! This place is expensive, but they are very good. Exceptional customer sservice from beginning to end of the pro My service advisor Frank G. was super! This place is expensive, but they are very good. Exceptional customer sservice from beginning to end of the process. More
by Martie
Employees Worked With
Frank Guidice
April 19, 2019
As always a good experience Brought my Q70 for service yesterday. Naseem, my service advisor was great as he has always been. The service was done promptly! I really love this Brought my Q70 for service yesterday. Naseem, my service advisor was great as he has always been. The service was done promptly! I really love this dealership, friendly staff very welcoming. More
by SMUR 06
Employees Worked With
Nasseem
April 06, 2019
Initial Inspection I was greeted and taken care of immediately by Frank. He was Friendly, Professional, Courteous. The wait time was minimal and my vehicle was returned I was greeted and taken care of immediately by Frank. He was Friendly, Professional, Courteous. The wait time was minimal and my vehicle was returned washed More
by !1234567
