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INFINITI of Coconut Creek

Coconut Creek, FL

4.6
886 Reviews
INFINITI of Coconut Creek carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Coconut Creek. No matter what vehicle you might have in mind, we've got the perfect fit for you. We have competitive INFINITI lease specials on our new car inventory. INFINITI of Coconut Creek also has an extensive collection of certified pre-owned INFINITI vehicles for sale at affordable prices. Whether you're looking for new or pre-owned, INFINITI of Coconut Creek is your trusted dealership in the Fort Lauderdale area.
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5501 West Sample Road

Coconut Creek, FL

33073

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Showing 886 reviews

October 16, 2020

My recent service visit at Infiniti of Coconut Creek was great! When I pulled into the service drive, the valet attendant was super friendly & walked me over to the service advisor (Matt), he was amazing & More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
Oct 20, 2020 -

INFINITI of Coconut Creek responded

Kay, thanks for this review and for choosing INFINITI of Coconut Creek as your service provider. We agree, Matt is the amazing. It was great to assist you with your service needs and we look forward to a future visit! Have an awesome day!

October 16, 2020

Nobody likes car shopping, and I def was not looking nag forward to it. The moment I stepped into Infiniti of Coconut Creek my anxiety dissipated. Everyone was very courteous, I didn’t feel overwhelmed or p More

by Deepool10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Soni Frascella, Dagmara Gajewska, Yamil Abed
Oct 16, 2020 -

INFINITI of Coconut Creek responded

Thank you so much for your honest feedback. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We welcome the opportunity to continue to bring you quality service and help you out with all your car needs. Congratulations and welcome to the INFINITI of Coconut Creek family!

October 16, 2020

Car shopping can be a painful experience, but I love this dealership...very professional and outstanding customer service! I'm on my 2nd vehicle with IOCC and couldn't be happier with both the product (2020 More

by Ro
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Wells, Anthony Ousley
Oct 16, 2020 -

INFINITI of Coconut Creek responded

Ro, thank you for the positive review and rating! We are happy to know that you find our services to outstanding and professional. It's been a pleasure assisting you with your 2020 Q50, and we'll pass along your praise to Jeff and our team. We value your business and hope to see you again soon!

October 15, 2020

Once again, superb service!! The service department hasn’t failed me yet. I always receive the utmost professionalism and quality service. Thank you Troy Neel. More

by Queen Dee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Neel
Oct 15, 2020 -

INFINITI of Coconut Creek responded

Queen Dee, thank you so much for the review and 5-Stars! We appreciate you bringing your vehicle to us and your continued trust. Troy and our team are always happy to be of service and look forward to seeing you again soon.

October 14, 2020

Miguel who works in the service department was very helpful and professional. I’ve been coming to this location for a few years now and each and every time is always a pleasant visit. I love this locat More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Oct 14, 2020 -

INFINITI of Coconut Creek responded

Dave, your loyalty is greatly appreciated. Thank you for allowing us the pleasure of handling your service needs. Our main goal is to ensure that you leave 100% satisfied and it's so great to see Miguel did just that.

October 14, 2020

Mathew at infinity Coconut Creek provides an excellent customer service , professionalism and efficiency on my last trip to your dealership I came to get some service for my vehicle ! More

by migena Ruci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew
Oct 14, 2020 -

INFINITI of Coconut Creek responded

Migena, thank your business. It's great to hear such positive comments for Mathew and our team and we hope to assist you again soon. Have a fantastic day!

October 14, 2020

After using a different Infiniti dealership for many years (with no complaints), I recently moved so that I was very close to Infiniti of Coconut Creek, so since my lease was up, I figured I would give More

by bpnigro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dagmara Gajewska
Oct 15, 2020 -

INFINITI of Coconut Creek responded

Thank you for the kind words and we are happy you're pleased with the results of your new lease. Dagmara definitely goes above and beyond to ensure a smooth and efficient process for each client. We look forward to your future business, if there's anything else we can do for you, please let us know.

October 14, 2020

The staff at Infiniti of Coconut Creek made my buying experience one that I will never forget. From Jim Sullivan’s outgoing personality to Jeff Pool making you feel like you just walked into a family mem More

by Primecuesta12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Nadar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Sullivan, Anthony Ousley
Oct 15, 2020 -

INFINITI of Coconut Creek responded

Thank you, for taking the time to share your visit at INFINITI of Coconut Creek with others. We take pride in giving outstanding service to every client and we're overjoyed to receive your compliments of appreciation for Jim, Jeff and Moe. Congrats on your new QX80 and we look forward to your first service visit.

October 14, 2020

I’ve been an Infiniti customer for over 10 years. Mike Stevens has been my sales consultant throughout. The sales’ managers are also tangible and ready to assist. I cannot thank them enough for being exce More

by CarGurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

INFINITI of Coconut Creek responded

Thank you, CarGurl, for being a loyal customer. We appreciate your trust in us. We strive for 100% customer satisfaction and it's great to see your received just that. I'll pass along to the team your praises! They'll be stoked! Have an awesome day!

October 13, 2020

Amazing service, super friendly and helped me to negotiate the best deal for my new car, he really knew very well about all his features. More

by sarah_ab_28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Oct 13, 2020 -

INFINITI of Coconut Creek responded

Congratulations on your new ride and welcome to the INFINITI of Coconut Creek family! We're thrilled to have provided you Amazing service and thank you for choosing us. Have a great day!

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