INFINITI of Coconut Creek

I purchased a Pre-owned Infiniti and need extended warranty, I called spoke with Anthony Ousley who has been nothing but professional, honest and helpful. We did the warranty remotely and he was very warranty, I called spoke with Anthony Ousley who has been nothing but professional, honest and helpful. We did the warranty remotely and he was very patient with me as he guided me every step of the way. He made this process so painless and I am very happy with his service. I will definitely recommend him and this dealership to my family and coworkers. Thanks again Anthony!! Paul J. More

Fernando was amazing at getting me a deal I couldn’t beat with upgrading my car, and Anthony was just as excellent in speeding up the process to get me into my new car and made it all a breeze without any hi with upgrading my car, and Anthony was just as excellent in speeding up the process to get me into my new car and made it all a breeze without any hiccups he was very thorough with his explanations. More

Anthony in finance was absolutely a asset to this dealership. He has always called me back when he said he would and helped me cancel my warranty without any delays! dealership. He has always called me back when he said he would and helped me cancel my warranty without any delays! More

MJ was a best selserman great communicator, friendly, and professional, and care. And help me found the best deal. And he was very patient with me. and professional, and care. And help me found the best deal. And he was very patient with me. More

The quality of customer service was exceptional when I encountered an issue that had been created by another dealer. They went above and beyond! Thank you! encountered an issue that had been created by another dealer. They went above and beyond! Thank you! More

Although I have been a customer for over 10 years, my experience has never been disappointing, but this time our experience was excellent thanks to Fernando Pereira our sales guy, Fernando was knowledgea experience has never been disappointing, but this time our experience was excellent thanks to Fernando Pereira our sales guy, Fernando was knowledgeable and polite, at any moment I felt pressure or rushed. Even though Fernando’s shift was over, he waited for us until the deal was complete. If you want a VIP kind of experience, then you know where to go More

I saw on line a 2020 used vehicle at Infiniti of Coconut Creek. I reached out and made contact with Mr. Yamil Abed. We were able to easily negotiate an out the door price over text. Be aware that this de Creek. I reached out and made contact with Mr. Yamil Abed. We were able to easily negotiate an out the door price over text. Be aware that this dealer's policy is to put in their deals very expensive stuff you might not need or want. For example, and I'm sure this wasn't the salesma's fault it is apparently a dealer policy to slap on these totally unnecessary add ons (which I guess poorly informed buyers might just shut up pay for), the deal included; $399 for something called "perma paint" look it up; it's nothing more than a wash with polish with perhaps a spray bottle of Scotchgard thrown inside the seating surfaces. Another $299 for "nitro fill" (they fill your tires with nitro instead of air/same sh**). Of course I didn't accept these and I negotiated these additional costs to be removed. Yamil was waiting for me and had the car up front. He allowed me to take it for a test drive. Upon returning I told him that the alignment was off a bit pulling to the right. He said no problem that they'll fix it at service. I also forgot my checkbook and since I got a ride there and was dropped off, Yamil took me to the nearest bank and I did a cashier's check for the purchase. Upon returning I met with the finance manager; Gabriel Lenchus. What a great guy too. He saved me money on finding me an old tag instead of me spending money on a new one. Then, he as all finance managers do offered me protection packages for tires and such which I always decline. We must've spent over 30 minutes talking about things and stories like two old friends. He really made me feel welcome like Yamil and made the whole experience better. I must say that I've leased luxury vehicle's before from Mercedes Benz of Coral Gables, Eastman Acura and Infiniti of Coral Gables and the level of service at this dealer is second to none. If you really want excellent service and treatment come go there. Just watch out for those two fees though, you'll feel dumb if your friends and family find out you paid $300 for nitro in your tires, LOL! More

Thanks to Anthony Ousley for going above and beyond to help me close the deal on my car. Despite my financial challenges he send me home happy and driving a new car. help me close the deal on my car. Despite my financial challenges he send me home happy and driving a new car. More

I've purchased and had all of my Infiniti vehicles serviced through this dealership and the service I have received over the years has always been top notch. From Steve Sellick in Service to Anthony O serviced through this dealership and the service I have received over the years has always been top notch. From Steve Sellick in Service to Anthony Ousley in Finance my experience with this dealership and its people has always been 110%. More

I had MJ as my sales guy..very helpful n he got the job done In service steve Selleck is the best..ALWAYS willing to help in every sense of the word..very curious, helpful n most of all always on time. done In service steve Selleck is the best..ALWAYS willing to help in every sense of the word..very curious, helpful n most of all always on time. More