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INFINITI of Coconut Creek

Coconut Creek, FL

4.6
886 Reviews
INFINITI of Coconut Creek carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Coconut Creek. No matter what vehicle you might have in mind, we've got the perfect fit for you. We have competitive INFINITI lease specials on our new car inventory. INFINITI of Coconut Creek also has an extensive collection of certified pre-owned INFINITI vehicles for sale at affordable prices. Whether you're looking for new or pre-owned, INFINITI of Coconut Creek is your trusted dealership in the Fort Lauderdale area.
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5501 West Sample Road

Coconut Creek, FL

33073

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Showing 886 reviews

May 24, 2021

I don’t typically post bad reviews. But I think this is worthy of people knowing. Do not lease an Infiniti. They actually have modified their end of lease so that you can not sell your car to third pa More

by Mk1026
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Owner
Jun 01, 2021 -

INFINITI of Coconut Creek responded

Mk1026, we apologize for the changes. These are not dealership changes, these are manufacturer changes that the dealership has no control of. In most instances customers lease a car then return the car at the end of the lease. In these unique times dealers are trying to buy used cars because of the microchip shortage. We understand that another dealer offered more for the car.

Jun 01, 2021 -

Mk1026 responded

I realize the changes to buy back are manufacturing changes. However, your choice to offer way below what any other dealership was willing to pay speak volumes to how you make offers on cars, as well as how you price your cars to sell. At the end of a lease is an opportunity to create loyalty, however, you chose to create dealership profit at the expense of a loyal customer. I can say that at least palm beach Infiniti chose to do the right thing snd offer a fair price that everyone wins.

May 24, 2021

This is the best experience I had with leasing/purchasing a new car. Ralph prepared all my paperwork ahead of time so all I needed to do was get instructions on the new dashboard and sign the finance paperw More

by lorireed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ousley
May 25, 2021 -

INFINITI of Coconut Creek responded

Thank you for that great 5 star review, lorireed! Our team here at INFINITI of Coconut Creek were happy to help you. If there's anything else that we can do for you, just let us know! We hope to work with you again in the future!

May 23, 2021

Nice people working there no high pressure. Got car wanted at fair price. Sales person very good no complaints good inventory of cars good job. More

by drbroggi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Momplaisir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ousley
May 24, 2021 -

INFINITI of Coconut Creek responded

drbroggi, we're happy we earned a 5-star review! Thanks again for taking the time to leave us a review. Take care!

May 23, 2021

It was a great experience overall. Anthony was super helpful with all of the financial paperwork and he did an amazing job getting me into the car that I really wanted! Thanks so much! More

by jenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yamil Abed, Anthony Ousley
May 24, 2021 -

INFINITI of Coconut Creek responded

Thank you for the perfect 5 star rating, jenn! Anthony and our team look forward to your next visit.

May 23, 2021

Overall, it was a great experience. From beginning through the end. Yamil was super awesome! He went above and beyond and extended great customer service!! Anthony was very helpful through the financi More

by jenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yamil Abed, Anthony Ousley
May 24, 2021 -

INFINITI of Coconut Creek responded

Hi! Thank you for your great rating for us, jenn! Our team hopes to work with you again.

May 22, 2021

Anthony O is awesome and did my lease return quickly and professionally. I would recommend him to anyone intd in purchasing or selling a car. More

by Mltoday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ousley
May 24, 2021 -

INFINITI of Coconut Creek responded

We strive to be excellent 5-star ratings like yours are always the goal. Thank you, Mltoday, for taking the time out of your busy day to recognize us at INFINITI of Coconut Creek.

May 21, 2021

Fast and knowledgeable. They prepared my paperwork ahead of time to get me out on time. I would recommend Moe and Anthony to friends and family who are looking for professional, kind and easy going salesmen More

by Jayna.tortora@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Nadar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ousley
May 21, 2021 -

INFINITI of Coconut Creek responded

Thanks for the five-star review! We're glad to hear that you had a great experience with Anthony and Moe. Congratulations on your new car! Please let us know if you have any questions or concerns. We hope to see you again!

May 21, 2021

Absolutely the best experience!! I was able to leave with the car I wanted, the whole process was very smooth and easy. Fernando helped me in every way he could I really appreciate the great customer service More

by Princess Escarment
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Soni Frascella, Wayne Lombardi, Chris Verardi, Chris Moore, David Bossert, Anthony Ousley, Larry Muirhead, Gabriel Lenchus
May 24, 2021 -

INFINITI of Coconut Creek responded

We appreciate the great rating, Princess Escarment!

May 20, 2021

Anthony Ousley was extremely helpful with everything I needed. I really appreciate him taking the time and answering all of my questions/concerns. Top notch! More

by Boris S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Momplaisir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ousley
May 21, 2021 -

INFINITI of Coconut Creek responded

Boris, Thank you for the five-star rating and kind feedback! We value your business and are thrilled that you had a great experience with Anthony. If you have any further questions or concerns, please let us know. Have a great day!

May 20, 2021

Thank you Ralph for helping us return our vehicle. You are always considerate of our time, our best interests and make a tough process enjoyable. More

by Jj506a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

INFINITI of Coconut Creek responded

Thank you for your kind feedback on your experience with Ralph! We greatly appreciate that you took the time to comment and leave us a five-star review. Please let us know if you need anything else. Thank you for choosing Infiniti of Coconut Creek and have a great day!

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