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INFINITI of Coconut Creek

Coconut Creek, FL

4.6
891 Reviews
INFINITI of Coconut Creek carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Coconut Creek. No matter what vehicle you might have in mind, we've got the perfect fit for you. We have competitive INFINITI lease specials on our new car inventory. INFINITI of Coconut Creek also has an extensive collection of certified pre-owned INFINITI vehicles for sale at affordable prices. Whether you're looking for new or pre-owned, INFINITI of Coconut Creek is your trusted dealership in the Fort Lauderdale area.
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5501 West Sample Road

Coconut Creek, FL

33073

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Showing 891 reviews

March 17, 2023

I’ve been an Infiniti customer for the last 10 years. I love my car and don’t think I’ll ever switch over to a different make of vehicle. More

by jazzylocks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goldbert Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

INFINITI of Coconut Creek responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI of Coconut Creek. Michael Crowley General Manager INFINITI Mike@infcc.com

March 16, 2023

They are organized and they did not waste my time! Thank you Anthony! I will not go any where else! More

by Lerner6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service
Mar 17, 2023 -

INFINITI of Coconut Creek responded

Thanks for sharing your thoughts about your experience with INFINITI of Coconut Creek. We appreciate your business and hope to see you again soon! Michael Crowley General Manager INFINITI Mike@infcc.com

March 14, 2023

Ralph assisted me with my new lease - 2023 Infinity Q50. I received outstanding service. He was very thorough. More

by hlstewart1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

INFINITI of Coconut Creek responded

It's fantastic to hear that Ralph provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing INFINITI of Coconut Creek! Michael Crowley General Manager INFINITI Mike@infcc.com

March 14, 2023

Infiniti of Coconut Creek has absolutely acquired me as a customer. I got a better deal than I even expected. My salesman along with the dealership’s management has made me feel like a valuable Infiniti co More

by Jason8040
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MJ Momplaisir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jason8040 responded

Infiniti of Coconut Creek has absolutely acquired me as a customer. I got a better deal than I even expected. My salesman along with the dealership’s management has made me feel like a valuable Infiniti consumer…

March 09, 2023

Ralph Reichhold would be the only person within the CC dealership that I would consider doing business with. Ralph is an absolute pleasure to speak to, very genuine and knowledgeable, as he clearly unders More

by stufeinzig
Recommend Dealer
No
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

INFINITI of Coconut Creek responded

We appreciate your business and your kind comments regarding your experience with Ralph. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om

March 03, 2023

Dealership also services Ford/Mercury products on the same service drive. I was quoted $2,600 for diagnostic charges and a headlight repair for my Ford Taurus. I refused the work. I then went to Margate More

by smicherone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Mar 07, 2023 -

INFINITI of Coconut Creek responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om

March 03, 2023

professionable, courtious n very knowledgable plus ready when they said it would be - an customer friendkly waiting room- Denni Ulloa was excellent More

by uicbobbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danni Ulloa
Mar 04, 2023 -

INFINITI of Coconut Creek responded

Thank you for the kind words for Danni and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Michael Crowley General Manager INFINITI Mike@infcc.com

February 27, 2023

RALPH REICHHOLD WAS MY SALESMAN. ... Ralph took care of us in a way never seen before. He even got a cup of water for my dog Reggie. His patience was better than mine and that says a More

by fxccolorado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

INFINITI of Coconut Creek responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI of Coconut Creek. Michael Crowley General Manager INFINITI Mike@infcc.com

February 27, 2023

Always a pleasure buying a car with Ralph. He has been helping me for the past 15+ years and I always return for his superior service and genuine caring for what best meets my needs. Today More

by gale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Goldbert Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

INFINITI of Coconut Creek responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Crowley General Manager INFINITI Mike@infcc.com

February 09, 2023

Ralph help me with the new purchase of my wonderful new car. What a great experience I have had it was so easy and fast I highly recommend coming in. More

by Brendasvoice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

INFINITI of Coconut Creek responded

Congratulations on your new purchase, Brenda. Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ralph and our team, and we look forward to working with you again. Michael Crowley General Manager INFINITI Mike@infcc.com

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