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INFINITI of Clearwater
Clearwater, FL
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Service and sales I have leased or owned 13 Infinitis from this dealership. I work with Matt in services and (only) Naser when I need to change out of a lease to anothe I have leased or owned 13 Infinitis from this dealership. I work with Matt in services and (only) Naser when I need to change out of a lease to another car. WHY? Naser always works for me in getting me the best deal to meet my needs. He is honest and very straighforward in what he can do for me. As a customer and a former quality consultant, I greatly appreciate that value. Naser always has time for me when I am there for service. I feel welcomed. our relationship goes beyound JUST the sale. To me that is important in customer focus. I know I can buy other makes of cars that would meet my driving needs however; it is this relationship that keeps me coming back. Naser's attention to customer satisfation trickles down to service and Matt carries it home on a continual basis and level of customer service. I currently have two leased Infinitis, so I know for fact what I am saying is truth to my perception. More
Best customer service ever Went there from st.pete because every dealership in st.pete was giving me the run round rene the manager was great give me the price up front and the Went there from st.pete because every dealership in st.pete was giving me the run round rene the manager was great give me the price up front and the best service ever will tell all my friends about lokey Infiniti and Rene the manager there. Thank you Rene Jo.L More
New car purchase My salesperson Rene was very knowledgeable and respectful. Listened to my needs and delivered all that I asked and more ! Highly recommended ! Thanks My salesperson Rene was very knowledgeable and respectful. Listened to my needs and delivered all that I asked and more ! Highly recommended ! Thanks for everything ! More
Multiple purchases-all excellent My husband and I have bought or leased several cars from Naser. Every experience has been stellar. From our first car, we have always been made to fee My husband and I have bought or leased several cars from Naser. Every experience has been stellar. From our first car, we have always been made to feel special. People ask me why we continue to buy infinitis… I say it is because of the quality, professionalism, and personal service we have always received. We have also enjoyed the quality of the cars. Out of our six cars, we have never had to have any more then a scheduled service appointment. I like that. More
Naser is THE MAN! I have gotten many Infintis from Lokey for myself, friends and relatives. We ALWAYS deal with Naser Totah. I can honestly say that he is the only I have gotten many Infintis from Lokey for myself, friends and relatives. We ALWAYS deal with Naser Totah. I can honestly say that he is the only car sales person I have enjoyed dealing with. Last year I was going to switch from the G to the Lexus GS to try something different after so many Infinitis in a row. Lexus had a great deal going on a 24 month lease. Infiniti only had 36 months. On my way to Lexus I called Naser to tell him I was returning my car 3 months early as Lexus was buying out my current lease. He told me if the deal didnt go exactly as Lexus had said, I could come to Lokey and they would match it as they now had a 24 month lease. I did not enjoy dealing with Lexus and walked out. I drove to Lokey and 10 minutes later had the deal I wanted on a Q50. I am happy once again. Naser is the only car sales person I have ever recommended to anyone, ever. If you are in the market, Naser is the man to contact. More
Exceptional experience, Outstanding service I was a long term (6) Saab lease owner and needed to find a partnership with another dealership due to the financial hardship Saab was going through. I was a long term (6) Saab lease owner and needed to find a partnership with another dealership due to the financial hardship Saab was going through. After going to all the mfg. in the Tampa Bay area and not having a favorite car in mind. It did not matter what was the make, it just needed to fit in my one car garage and be the right price. I went to another infinity dealership closer to my house and I was not even approach or acknowledge. Then I met Naser Totah he was by far the opposite of what most people think of car salesmen. I felt comfortable with him. He was honest with me. He didn't try to force a deal. He was patient. He listened to what my wants and needs were in a vehicle. He is the reason I chose Infinity over the others. He has kept in touch with me every few months to make sure I still love my car. It was not a one and done sale he has made it a lasting relationship. I am in sales and I know true service when I experience it. My husband and I always refer him to anyone looking to be a part of the Lokey family! This year we will be going with our third lease with Lokey Infinity. Lastly, he is the ONLY reason I drive across the bridge for sales/service, to purchase another lease and why I will always lease with Lokey Infiniti!!! More
Very professional and Knowledgeable The very best experience I've had. Definitely recommend this dealership to all my family and friends for their car buying needs. Very professional and The very best experience I've had. Definitely recommend this dealership to all my family and friends for their car buying needs. Very professional and knowledgable! More
Excellent product and fantastic customer service My wife and I recently had the pleasure of stopping by this Infiniti dealership while shopping for a new car . The sales personal and manager were ver My wife and I recently had the pleasure of stopping by this Infiniti dealership while shopping for a new car . The sales personal and manager were very courteous , provided us with lots of great information and didn't pressure us when we told them we weren't buying for a few weeks still . Not to mention the price they quoted us was fantastic . The stores General Manager Rene even took the time to say hi . GREAT PLACE TO SHOP ! More
Best buying experience! I would totally recommend this location! My car buying experience was like no other here at Lokey. I was approached by this gentlemen Rene who was abl I would totally recommend this location! My car buying experience was like no other here at Lokey. I was approached by this gentlemen Rene who was able to answer all of my questions and quickly find the right vehicle based on my needs. I later found out he was the GM of the store and couldn't believe he had taken the time to help us from the minute we walked in until we left with our new ride. If you are looking for a friendly easy buying experience I recommend Lokey. More
Impressed Very impressed with the service at this dealership! Rene Cejas was very professional and easy to work with. He seemed to be very honest and genuinely Very impressed with the service at this dealership! Rene Cejas was very professional and easy to work with. He seemed to be very honest and genuinely interested in finding a deal and car that would work for me. I would recommend all my family and friends. More