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INFINITI of Clearwater
Clearwater, FL
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Most Easiest and affordable car buy Alex was really informative and after I told him what I was looking for he did all that he could to make sure I was happy with my car. Naser explained Alex was really informative and after I told him what I was looking for he did all that he could to make sure I was happy with my car. Naser explained some things to me about my payment and we agreed on something. Rene also came by and did his part as well. I felt so valued with this whole experience. More
TOTALLY earned my business! Everyone was superb! From emailing with Nasser and Rene - to meeting Deranty to close the deal and being so patient as he waited for me! To last wrapp Everyone was superb! From emailing with Nasser and Rene - to meeting Deranty to close the deal and being so patient as he waited for me! To last wrapping it all up with Jim in finance everyone made me feel so welcome. Much more family oriented that Tampa Infiniti. Love you guys! More
BAD CUSTOMER SERVICE, LACK OF INTEGRITY AND PROFESSIONALISM. We received a recall notice in the mail stating that we needed to take our Infiniti to the dealership for a repair, free of charge, to the steering co We received a recall notice in the mail stating that we needed to take our Infiniti to the dealership for a repair, free of charge, to the steering column. My wife took the vehicle for the recall repair and decided to have an oil change at the same time. While the car was being serviced we were informed that we needed additional items such as brand new tires, battery etc. totaling more than $1,000.00. After the repairs were done my wife picked up the car and noted that the dashboard was visibly cracked in several places. We contacted the Service Department and informed Mr. Matthew Delgado that the dashboard was in a perfect condition prior to their service and the cracks must have been the result of the work they performed on it. The Service Department (Mr. Delgado) informed us that they would fix the dashboard, if we agreed to pay a quarter of the cost which meant an additional $500.00 out of pocket for us. For a repair of damages that they caused! Their request that we cover $500.00 of the cost was in the form of a printed paper (No letterhead, detailed pricing or an invoice breakdown). The fact that they tried to get the car into our hands with a damaged dashboard fully aware of the fact that it was caused by their technician/s shows lack of integrity. Attempting to shift the cost on us when we had nothing to do with these damages shows lack of responsibility and professionalism. I would not recommend this dealership as I do not trust the people working there. One would expect more from a dealership selling luxury vehicles, but in this case they acted like a cheap seedy dealership trying to pass the buck and hide their bad workmanship. More
Extremely Happy Customer!! My past car buying experiences were not all best experiences so I had my reservations going into a new car purchase but Deranty Cohen was the ultimate My past car buying experiences were not all best experiences so I had my reservations going into a new car purchase but Deranty Cohen was the ultimate professional allowing for a smooth transition into a newer car. Deranty was patient with me even when I asked a million questions. He stayed after hours to make sure all my concerns were addressed. When I went back to pick up my car Deranty made sure I was happy with my purchase by reviewing all the bells and whistles of my beautiful G37. I will most definitely recommend Lokey Infinity/Deranty Cohen for the best car buying experience. More
Beyond impressed From the moment we walked into Lokey Infiniti we were treated with respect and courtesy. Our salesman was informative and knowledgeable. The process w From the moment we walked into Lokey Infiniti we were treated with respect and courtesy. Our salesman was informative and knowledgeable. The process was quick and pain free. My husband and I were not planning on walking out with a car that day, but due to the excellent customer service and the outstanding deal we could not resist. We highly recommend Lokey Infiniti! More
Great experience all around Deranty Cohen made my car buying experience smooth and easy. Deranty was knowledgeable, patient and really spent time listening to my needs. Very happ Deranty Cohen made my car buying experience smooth and easy. Deranty was knowledgeable, patient and really spent time listening to my needs. Very happy I went to Lokey Infiniti to make this purchase. More
Fantastic experience with Robert Kleeman at Lokey Infiniti ! I find it rare to purchase a vehicle and be totally satisfied. This was our experience with Robert Kleeman and Lokey Infiniti! Actually more than tota I find it rare to purchase a vehicle and be totally satisfied. This was our experience with Robert Kleeman and Lokey Infiniti! Actually more than totally satisfied! We contacted Robert and he was able to locate the exact car we were looking for plus more. Robert was very knowledgable and responsive in getting back to us with information and questions answered. Most important though was that he and Nasar were able to negotiate the G Coupe at the price we had in our budget. The entire staff at Lokey Infiniti were very accommodating. We are looking forward to another purchase with Robert and Lokey Motor Company in the future. Thank you Robert for your attention and a very pleasurable experience. We are still smiling and happy as a result of the vehicle you located for us. We are thrilled. More
Excellent, Professional Service! Deranty Cohen made buying our car a great experience. He had unlimited patience showing me how to utilize the new technology and was just such a genu Deranty Cohen made buying our car a great experience. He had unlimited patience showing me how to utilize the new technology and was just such a genuine down to earth person. I would recommend this dealership and this salesperson to all!!! More
Impeccable Service! Deranty Cohen is by far the best car salesman I have every dealt with and now consider a friend. He isn't your typical pushy salesman he is just a gre Deranty Cohen is by far the best car salesman I have every dealt with and now consider a friend. He isn't your typical pushy salesman he is just a great person and when your ready to look at something is 110% there for you. He isn't just there like some salesmen looking for the quick sale he's there for your long term business and make sure your put into a car that is reliable, safe, and just an overall good deal. Naser Totah was also a great a help and also went above my expectations. Thanks for my experience an easy one. If your in search for a vehicle Deranty Cohen is by far the best salesman I can recommend. More
Great way to buy wonderful car! My husband and I moved to FL several months ago, with 1 car. Sharing that has worked well but I decided it was time to get my own car. I looked arou My husband and I moved to FL several months ago, with 1 car. Sharing that has worked well but I decided it was time to get my own car. I looked around at many types of cars but knew I had found what I was looking for when I test drove the G37 CPO. Robert made the process so easy and fun! He was extremely patient when I wanted to look at every G37 on the lot. He was informative without being pressuring. When we went back to buy the car, we never expected to be able to leave with it that same day! Robert and the rest of the Infiniti team made it happen thanks again More