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INFINITI of Cincinnati - Service Center

Cincinnati, OH

4.8
222 Reviews
Call Service Center (513) 583-1200

222 Reviews of INFINITI of Cincinnati - Service Center

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August 01, 2024

Service was easy and pleasant as usual. I've been happy with the service folks for almost 15 years! More

by SHALLEN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 01, 2024

I have always gotten good service. Service was outstanding due to the fact that we ran into traffic problems and was late and was still able to get my service done. Service manager was More

by HATCHERD49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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July 29, 2024

I was expecting a long and boring wait for my car to be serviced but was pleasantly surprised as this was not the case. Service provided was quick, friendly and professional! More

by DMATTISON-HARRIS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing and for the 5-Stars!!! WE appreciate YOU!!!

July 27, 2024

Did exactly what I required and in a timely manner. Communication was excellent and everyone was polite and professional More

by BUSHEY.BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing and for the 5-Stars!!! WE appreciate YOU!!!

July 22, 2024

Courteous and professional interactions with Evan and the team. Excellent work performed by the technician. More

by KURT.BRINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

INFINITI of Cincinnati responded

WE truly appreciate you and the 5-Stars, KEN!!!

July 20, 2024

No wait, warm and inviting greetings from the service team. At this moment this review has gotten on my last nerve. More

by 4TANSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

INFINITI of Cincinnati responded

WE appreciate the 5-Stars and YOU!!!

July 17, 2024

Great experience. Greg the service manager was great to work with. The car wash was also very much appreciated. More

by MICHAELRHEITKAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

INFINITI of Cincinnati responded

WE appreciate the 5-Stars and YOU!!!

July 17, 2024

Excellent service from Dan and his team. I appreciate their efforts. Dan took control of the situation. More

by JHIGGINS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

INFINITI of Cincinnati responded

WE appreciate the 5-Stars and YOU!!!!

July 16, 2024

Always a great experience from scheduling online through the comprehensive service summary before leaving after oil service More

by WESTONDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing!!! WE appreciate the 5-Stars and YOU!!!

July 16, 2024

They provided prompt and friendly service. Everything was handled in a very professional manner. Thanks! More

by JEFF.MARTHA.HILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Jul 16, 2024 -

INFINITI of Cincinnati responded

We truly appreciate the 5-Stars and YOU!!! Thank you for sharing!!!

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