INFINITI of Cincinnati - Service Center

Evan with Infinity Kings Auto Mall was quite professional to work with; He was timely with returning my calls, had understanding and great communication skills.. It was refreshing to have such good customer to work with; He was timely with returning my calls, had understanding and great communication skills.. It was refreshing to have such good customer service. Thank you, Evan More

Evan is always friendly and answers questions in a way I understand. He never makes me feel rushed. Perfect to work with. understand. He never makes me feel rushed. Perfect to work with. More

Great customer service. Timely manner. Affable staff. The place is welcoming and clean. Great job!!!! Timely manner. Affable staff. The place is welcoming and clean. Great job!!!! More

They are great. Service is on time. Valet driver was exceptional. Oil change was quick. Service is on time. Valet driver was exceptional. Oil change was quick. More

Always a pleasure doing business with your service department. They are professionals every time we visit! department. They are professionals every time we visit! More

Appointment was easy to schedule. When I arrived, team was ready to begin service. The team kept me informed of progress and was completed in a timely manner. Great customer service!! When I arrived, team was ready to begin service. The team kept me informed of progress and was completed in a timely manner. Great customer service!! More

Happy with service. Also happy to see the new GM James Elam. Great to have a loaner, but they need to clean them before a customer is given one. Also happy to see the new GM James Elam. Great to have a loaner, but they need to clean them before a customer is given one. More

Great service they keep me on updated throughout the all the details what’s going on with vehicles the details what’s going on with vehicles More

Appointment was easy to schedule on-line. Easy checking at dealership. Greg honored my coupons, gave me an estimate - 1 hour, and car was done - washed and delivered on time. Easy checking at dealership. Greg honored my coupons, gave me an estimate - 1 hour, and car was done - washed and delivered on time. More

Very smooth experience. Transparent and quick communication. Would definitely come back if more work is needed in the future Transparent and quick communication. Would definitely come back if more work is needed in the future More