INFINITI of Cincinnati - Service Center

I dropped off my car on Aug 24 and did not pick up until Sept 13 Although i had a loaner, this was a big inconvenience. Your process of having customers drop off cars when you have al loaner available a Sept 13 Although i had a loaner, this was a big inconvenience. Your process of having customers drop off cars when you have al loaner available and not when you are able to complete the work needs to improve/change More

Always great service And quick for oil express! The car wash is a nice touch and they even found my favorite glasses that I thought that I had lost. The car wash is a nice touch and they even found my favorite glasses that I thought that I had lost. More

Evan was great to work with. I did not have an appointment and he handled all my concerns. I did not have an appointment and he handled all my concerns. More

Great and efficient. And they cleaned and vacuumed out my car too. I will always get an oil change here. And they cleaned and vacuumed out my car too. I will always get an oil change here. More

They took me right away even though the schedule was full due to the critical maint needs of my car. I was offered a courtesy car on day 3. I badly needed one from the start but, all were assigned out. T due to the critical maint needs of my car. I was offered a courtesy car on day 3. I badly needed one from the start but, all were assigned out. That’s the only part that could have been better but understandable as i wasn’t able to “schedule” this maintenance. More

Service rep was very nice and professional. Service went as planned. No delays and on time. Service went as planned. No delays and on time. More

excellent care and excellent service was provided with my recent purchase and service performed on a previous purchase. Great team at Infiniti of Cincinnati. recent purchase and service performed on a previous purchase. Great team at Infiniti of Cincinnati. More

Great customer service. Love the valet service, too. the whole infiniti experience is always great. Love the valet service, too. the whole infiniti experience is always great. More

Great experience! Fast service, friendly staff and love that they text you as to the progress of your vehicle maintenance. Fast service, friendly staff and love that they text you as to the progress of your vehicle maintenance. More

Fantastic service! From sales to finance to maintenance and service drivers! Wonderful experience, friendly, attentive and so helpful From sales to finance to maintenance and service drivers! Wonderful experience, friendly, attentive and so helpful More