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INFINITI of Cincinnati - Service Center

Cincinnati, OH

4.8
222 Reviews

222 Reviews of INFINITI of Cincinnati - Service Center

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September 30, 2024

Love this dealership . Second Infiniti I have owned. Service department great always take good care of my car. Valet is great they pick my car up and return clean. My tech More

by SKEETERWJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

The dealership is decent. It would be nice to know when scheduling online if I need to drop off my car so I don't have to reschedule for an additional appointment. It would al More

by GWYNCLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

The service was great! Evan took care of the appointment on time, got me the new tires on needed, and got me back on the road quickly. i appreciate his professionalism and More

by LISAHGOLDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Appreciated the explanation of the car issues and how clean it was after the work was done. More

by WGUAPPONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

EVERYTHING WENT AS PLANNED NEW TIRES INSTALLED WERE SLIGHTLY OVER INFLATED BUT NO BIG DEAL More

by RGILHOOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

He was clear, provided a good time to explain the problem, and responded professionally to my questions and concerns. More

by ZN_HADID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Evan was extremely helpful. He pointed out all options for my 90K maintenance service and was very accommodating with the loaner vehicle. I ended up leaving my computer bag in More

by JDNORCOM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray (don't know last name)
September 20, 2024

They provided great service on time and on budget as promised. Evan was great at keeping me informed. More

by NORM.KHOURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Infiniti Of Cincinnati is a very nice and friendly and they always take good care of my infiniti QX30 More

by SARAHNESBIT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Every thing was fine. All personnel did a good job from entry, to service to washing. More

by JDZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.