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INFINITI of Cincinnati - Service Center

Cincinnati, OH

4.8
222 Reviews

222 Reviews of INFINITI of Cincinnati - Service Center

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July 29, 2023

The technician listened carefully to the problem and went out of the way to resolve it! I appreciated the extra effort of both Greg and Dan. Every question or concern was treated with respect. Never hurried More

by HORWITZLIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

INFINITI of Cincinnati responded

Absolutely great to read!!!! Thank you so much for the kind words and 5-Stars!!! WE appreciate YOU!!!

July 27, 2023

Great as always. Why we keep coming back to Infiniti Cincinnati. Great TEAM! Will continue to come back.! More

by JOHN O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
DEREK OGLETREE
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

INFINITI of Cincinnati responded

Cannot thank you for the kind words and we love seeing you John!!! WE truly appreciate YOU sir!!!

July 26, 2023

Great customer service and speedy service , I will definitely recommend friends and family to buy here More

by TERRI.EDWARDS03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEREK OGLETREE
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAN MURPHY
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

INFINITI of Cincinnati responded

Thank you for the kind words and 5-Stars Terri!!! WE appreciate YOU!!!

July 24, 2023

Nice, quick and effcient. Not bad pricing. Appreciate their wffo e re to make it happen. More

by JVMONTI007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

INFINITI of Cincinnati responded

Thank you so much for sharing!!! WE appreciate YOU!!!

July 22, 2023

Good job; did not have to wait long for service. Like my three Infiniti's. More

by DWELEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2023 -

INFINITI of Cincinnati responded

Cannot thank you enough for the kind words and 5-Stars!!! WE appreciate YOU!!!

July 21, 2023

really liked Dan in service dept. He helped so much in service related issues.He was a true professional. More

by DZIEVERINK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2023 -

INFINITI of Cincinnati responded

Truly great to read! Thank you so much for sharing!!! WE appreciate YOU!!!

July 16, 2023

Service at Infiniti is always top notch. Waiting room is pleasant and everyone is very friendly. More

by WHITSON100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

INFINITI of Cincinnati responded

Thank you so much for the kind words!!! WE truly appreciate YOU!!!

July 16, 2023

Great service and job completed quickly with quality. Service team was very friendly and kept me informed of status of work being done. More

by IAM4UOFK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

INFINITI of Cincinnati responded

WE truly appreciate YOU and the 5-Stars!!!! Thank you for sharing!!!

July 12, 2023

Customer focused approach. Clear commutations. No questions or concerns are ignored. I have purchased two new vehicles from Infiniti of Cincinnati in the past 3 years. The More

by BHUTCHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHAWN OLSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

INFINITI of Cincinnati responded

It will always be our pleasure!!! Truly appreciate you! Thank you so much for the continued support!!!

July 10, 2023

I do not need to add any other comments. .... I really shouldn't have to articulate my experience in words since you provided all the questions in your rating..... More

by DENNYY452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

INFINITI of Cincinnati responded

Thank you for the 5-Stars Denny!!!! WE appreciate YOU!!!

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