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INFINITI of Cincinnati - Service Center

Cincinnati, OH

4.8
222 Reviews

222 Reviews of INFINITI of Cincinnati - Service Center

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October 12, 2023

Checking in was quick. The attendant was friendly. Spoke with me before I left to go to my car. More

by ACASTELLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

INFINITI of Cincinnati responded

Thank you for the 5-Stars and all the support August!!! WE appreciate YOU!!!

October 11, 2023

Services personnel was very professional and were able to take care of the maintenance of my car without prior appointment. More

by HICRESPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

INFINITI of Cincinnati responded

Thank you for sharing!!! WE truly appreciate YOU!!!

October 08, 2023

Grateful to have the attention of Greg when I run into a problem and he is quick to respond. More

by IBGIESSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

INFINITI of Cincinnati responded

Great to read and we are grateful to have you as a customer!!! THANK YOU!!!

October 05, 2023

We bought a JX35 Infiniti in 2013. Ever since we have regularly valet services to that car dealership for oil changes and tuneup etc. They have always excellent, Quick, very trustw More

by ANNIECHOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valet drivers
Oct 06, 2023 -

INFINITI of Cincinnati responded

Great to read!!! Thank you so much for sharing and for all of the support over the years!!! WE appreciate YOU!!!

October 02, 2023

went in for a oil change, came out with a new car for my daughter. Always a good experience More

by DDOERGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

INFINITI of Cincinnati responded

We truly appreciate all the years of support, kind words and most importantly...YOU, Dave!!! THANK YOU!!!!

September 29, 2023

Efficient effective and professional. due to staffing g shortage , I waited some weeks for an appointment . The service manager did an excellent job! More

by Rpoth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

INFINITI of Cincinnati responded

Thank you so much for sharing!!! WE truly appreciate YOU and apologize for the delay!!!!

September 16, 2023

when I called the dealership and told them my serious problem ,they said bring it right up. they gave me a loaner car and I was on my way.what more could you ask. More

by WRENCHDREYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

INFINITI of Cincinnati responded

Great to read and so happy we were able to take care of you! Thank you for sharing and for the 5-Stars! WE appreciate YOU!!!

September 13, 2023

Always happy to help. Best service I’ve ever received. I’ve only owned 4 cars since I graduated college, and I’m almost 75 years old. These guys have been the best service More

by RDROBERTSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

INFINITI of Cincinnati responded

Cannot thank you enough for sharing sir!!! Truly appreciate you and all the support!!!

September 08, 2023

Quick and thorough as usual. Always a pleasure. Will return for my next service nerds More

by MDMBUCKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

INFINITI of Cincinnati responded

Thank you so much for the review and 5-Stars!!! We appreciate YOU!!!

September 02, 2023

Excellent as always! !! Never disappointed with my experience! Even got me in when I missed my appt. More

by NICOLE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2023 -

INFINITI of Cincinnati responded

Great to read Nicole!!! Thank you so much for sharing!!! WE appreciate YOU!!!

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