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INFINITI of Cincinnati - Service Center

Cincinnati, OH

4.8
222 Reviews

222 Reviews of INFINITI of Cincinnati - Service Center

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November 10, 2023

Oil change and tire rotation at a fair price. Quick service with no hassle nor pressure to buy anything more than needed or wanted. Greg is a great service rep. More

by DGRUPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

INFINITI of Cincinnati responded

Great to read! Thank you so much for sharing! WE appreciate YOU!!!

November 03, 2023

Great Service Experience, good communications, service was performed quickly and accurately! Would Recommend Infiniti of Cincinnati for your service needs. More

by RICK@BACOVIN.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

INFINITI of Cincinnati responded

Thank you so much for sharing Rick! WE appreciate YOU!!!

October 28, 2023

Excellent customer service to try to figure out why my battery was draining. The technician was knowledgeable and helpful. I really appreciated the complementary wash and vacuum. Top notch service! More

by CHEPPLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

INFINITI of Cincinnati responded

Thank you so much for sharing!!! WE appreciate YOU!!!

October 27, 2023

A painless experience, from the valet service to a washed car when it was returned in a timely manner. More

by KRUZESOAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

INFINITI of Cincinnati responded

Great to read! Cannot thank you enough for the 5-Stars and support! WE appreciate YOU!!!

October 23, 2023

Oil change executed without a hitch, even though the service department was very busy. Overall inspection yielded important issues to resolve on a future visit. Evan was very attentive and did a great More

by FCSZABO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
Oct 24, 2023 -

INFINITI of Cincinnati responded

Great to read! Thank you so much for sharing! WE appreciate YOU!!!

October 20, 2023

Love the up to date information when my car is in for service. It allows me to have peace of mind. More

by DAWNJACKSON413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

INFINITI of Cincinnati responded

WE truly appreciate YOU Dawn!!! THANK YOU!!!

October 19, 2023

Dan in service is awesome! Always takes care of the customers. Good experience all around. More

by ikehammons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

INFINITI of Cincinnati responded

Thank you for the kind words!!! WE appreciate YOU!!!

October 19, 2023

I have purchased three vehicles from Infiniti of Cincinnati. The service is good. I have been a customer for 24 years, and never take my car anywhere else to be serviced. That should speak for itsel More

by KARENDGRISSOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist is always welcoming and helpful.
Oct 21, 2023 -

INFINITI of Cincinnati responded

Thank you for all the years of support! WE appreciate YOU!!!

October 18, 2023

I recently bought a QX50 as well as had my QX55 serviced for a punctured tire. The service department got me in ASAP and even did some routine maintenance (oil/tire rotation) while they had it up. I really More

by AUGUSTOCATALAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEREK OGLETREE
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN THOMPSON
Oct 21, 2023 -

INFINITI of Cincinnati responded

Cannot thank you enough for the kind words!!! WE appreciate YOU!!!

October 12, 2023

They fit me into the schedule bc I had waited months for a replacement key. It was a super busy day in the service area and they were still very gracious to me. Evan told me the expected wait time and they More

by APRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan ?
Oct 13, 2023 -

INFINITI of Cincinnati responded

Great to read, thank you for sharing!!! WE appreciate YOU!!!

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